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February 2024 by Nhan Nguyen
Excellent service.
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October 2023 by Jesse F.
Understaffed for a Saturday. I was waiting around and wasn't even acknowledged. No eye contact or " Hi, we will be with you shortly." It's obvious they don't care whether or not they have your business. It's too bad I have to go to a different bike shop to get simple service when I have one around the corner. Not the first time it's happened there.
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September 2023 by Vincent Wong
Great customer service at both Yorba Linda and Fullerton locations from all staff members. Special thanks to Eddy at Fullerton for his recommendation for a bike for my son, and James at Yorba Linda store to arrange purchase and pick up at Fullerton. Smooth transactions, staffs were helpful and knowledgeable. Will definitely go back for more bikes or any services.
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September 2023 by ANISH MATHEW
I just got into the shop and the one sales guy I met was nice. Just said he have the brake liver in stock and can change it quick. Then while billing another random guy from the shop shows up and he said they can't do the work but has to schedule and later drop in after a couple of days. I am not posting the reason I guessed. But by this random behaviour by two different sales men I can guess they will be ripping off the customers and may be cheating as well. I would say stay back from this place. Good luck to the guys going here
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August 2023 by greg smith
Jax is the most conveniently located bicycle shop near my house. They have a good selection of products and smart technicians working there.
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July 2023 by Deirdre Hill
Thank you to Wyatt at Jax Bicycle Center in Yorba Linda for helping me get my bike set up to start riding again. My late husband use to maintain my bike and I haven't ridden since he passed away in 2020. I really appreciated Wyatt answering my many questions as well showing me how to change a tire. I have never been a big bike rider, but have been on it everyday since leaving Jax last Saturday.
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July 2023 by Matt H.
My son took his cruiser in this morning with a flat tire. Got him all fixed up in and out in 5 minutes. Great service and a great looking store. Thanks Jax crew.
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July 2023 by W S
I came from out of state for my niece's kindergarten graduation. I bought her a bicycle from a big box store only to discover the pedal brake didn't work. I took the bike to Jax in Yorba Linda. I told Jimmy about the issue and that I was flying out the next day. Jimmy put the bike on the rack, fixed the brake issue, gave the bike a once over, aired up the tires and told me I was good to go. Jimmy, thank you so much!!! Y'all are awesome!!!
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July 2023 by Walter Nelson
The guys were great. Very helpful and not pushy at all. Took to time to go thru getting my shocks set up right and making other adjustments to my new bike. Recommended the tubeless tire conversion and explained the benefits of that. Will be back for future biking needs. Walter N
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May 2023 by Jeremy Ruiz
Nice small compact store with all the essentials you need and can order if not there. Employee was nice helping me choose a new seat for my bike based on my preferences and even installed it onto the piece I took in where my old seat was installed. Answered my questions on different kinds of bikes and differences in tires which help me as I am an entry level biker who just bikes for fun and to get fresh air. Will definitely be back when I get my 4 year old his bike in the near future.
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May 2023 by Robby P
Great customer service, very knowledgeable and friendly mechanics.
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May 2023 by Juan Araque
Jimmy and Mark are very knowledgeable and have good customer service.
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April 2023 by Raul R.
I can't recommend Jax Bicycle Center enough! Not only do they have a great selection of bikes and accessories, but the staff is incredibly knowledgeable and friendly. On a recent visit, I had an issue with my bike and was unsure if I would be able to ride it home. The staff quickly diagnosed the issue and offered to tune up my bike at no charge so I could get home safely. I was blown away by their generosity and exceptional customer service. In the past, I've also brought my bike in for repairs, and the service has always been top-notch. The staff takes the time to explain what's going on with my bike and offers options for repairs. The prices are reasonable, and the quality of work is outstanding. Overall, Jax Bicycle Center is the best bike shop around, and I highly recommend them to anyone in need of quality bikes and exceptional customer service.
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March 2023 by Mark Richardson
The people are friendly, knowledgeable and very helpful. They know bikes. The store has a good inventory of new bikes for all levels of riders and an extensive inventory of helmets gear and accessories. If they don’t have what you are looking for they can get it quickly. I am very satisfied with JAX’s products and service.
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February 2023 by Mary G.
Friendly and informative. I had a lot of questions about pedal assist bikes. Got to take one for a test ride. The guys were so patient and accommodating. I'm still considering purchasing one. They have a great selection of bikes. When I'm ready to buy I will be buying from them
