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November 2023 by Jim McPhee, Sr.
Richard was extremely knowledgeable about the numerous choices that we had and was able to help us narrow down our requirements and guide us to our final choice. He made it seem easy and painless! Great job!
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November 2023 by Brett Weber
They were a great help and very nice staff. They were very kind each time I came in to see and to get measurements. There was no pressure from them and they are very knowledgeable about their different offerings.
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October 2023 by Eric J
Abe is great, flat out. He wants exactly what you want, furnishing at a fair price without all the fuss. Abe gets straight to the point and is extremely knowledgeable. Will definitely look for him next time I stop by.
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October 2023 by Eric M.
Abe is great, flat out. He wants exactly what you want, furnishing at a fair price without all the fuss. Abe gets straight to the point and is extremely knowledgeable. Will definitely look for him next time I stop by.
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September 2023 by Mike J
My review is not for the store but for la-z-boy. I just purchased a new recliner and the quality is absolutely horrible. First thing I noticed once it was delivered is how far away for the wall it has to be in order to recline. Next issue I noticed was if you recline the chair all the way the chair falls over backwards. So reclining it is worthless. Now it's 4 and a half months old the padding is crushed. Not only is it not a comfortable but the leathers is all loose and looks horrible. I contacted la-z-boy corporate and they were not any help at all. They showed zero interest in stand behind their product. This chair wasn't cheap and is falling apart very quickly. I would highly recommend looking at other brands. La-z-boy is running off their name and not their quality or after sale customer service.
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September 2023 by Richard Speakman
Efriam helped me with my purchase of 2 recliners. He was very nice and professional.I like Lazy Boy furniture. It is good quality and there is a large selection of sofas and recliners and chairs. There is also a large selection of very nice fabrics. The Savi Ranch store is clean and comfortable.This is my third purchase from Lazy Boy and I highly recommend them to family and friends.
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September 2023 by Rich Jay
First time and last time buying furniture from here. We just remodeled our home and wanted higher end furniture. We bought 3 sofas and a recliner. It all went downhill from there. Right after the furniture was delivered, the recliner motor gave up. We also noticed one of the sofas was defective. I called and set up a date for the repairs. Of course when the first technician showed up “I need to order parts.” Parts were ordered and another repair date was set up. The technician arrived and fixed the recliner. However, he was unable to repair the sofa. I had to call again for an appointment to fix the sofa. We scheduled an appointment for a Tuesday morning. I got a last minute text from the technician saying he had a family emergency and rescheduled for that Friday morning. I received a late notification that he would be at my home on Friday evening. That was unacceptable. Friday night is family time and I have yet to get a new appointment. I’ve called Lazyboy several times only to be transferred, hung up on or flat out lied to. I called several times to speak with a supervisor and “none are available.” How nice to work without a supervisor. I’ve given this company too many opportunities to fix their mistake but have been unsuccessful. I even tried to email their corporate office but the system would accept my email. I filled out every box correctly and the system responded “the page failed to load.” I tried sending the same email on another cel phone and computer with the same result. I know this will generate a “rubber stamp” response from the company. Bla, bla, bla, but you try to email them and see if it goes thru. I expect this type of treatment from living spaces but not from Lazyboy.
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September 2023 by Ranjeet Kirpalani
We have been trying to buy 2 chair recliners for over 2 years. Problem was selection of fabrics. We took pictures of the area and a person helped to select a printed fabric. Thanks LaZboy for having designers. The sales girl was helpful, cooperative and very pleasant. Now we wait about 8 weeks for them to arrive.
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September 2023 by Tigran Grigoryan
Highly recommend the store in Yorba Linda. Their entire staff and team is very helpfully and kind. We loved and appreciated the help of our awesome designer Raquel.
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August 2023 by Christine Fuehrer
I had a great experience picking out my new sectional and accessories because of the knowledgeable, friendly sales staff. The decorator came to my home and helped immensely with the color scheme and accessories such as the beautiful area rug and paintings.
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August 2023 by Douglas Borthwick
I recently went to Lazy boy for my living room and tv room. The furniture was high quality. More than that, the interior designer was most helpful with her ideas, input, and creativity.She was very helpful and took all the time that I needed to see the different arrangements for each room and make the best decision on furniture and interior design that fit my idea of a nice and comfortable home. The experience was very positive and I recommend them.
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August 2023 by Amanda
It was fairly easy. I went in looking for something in particular, and they actually had one for a great price! The salesman was very nice. The only part of the transaction that I object to is they passed on a “delivery charge” for the floor model I bought, even though I picked the item up in my own car. That seems a little ridiculous and felt like a car salesman. I did not care for that at all, put a damper on what would have been a 5 star experience.
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August 2023 by Annie Chung
Richard was very professional and a polite Sales persom who helped us until the ast min. He helped us from the beginning until finishing up the paperwork on our purchase even though it was after the business hour (it was very late on Sunday night). It was highly appreciated.
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August 2023 by Mytar35 ..
buyer beware corporate terrible, Is the corporate level of lazy boy. Just once more money. I have two couches eighteen months old. Is both of them broken the same way. Have a technician to come out and check out both of them. He tells me everything is Broken. Then I waited for a long time. Finds out he only written up a report about one of them. They want to charge me $165 Is per hour to fix. They claimed it was going to be four hours. Then when the technician arrived months later after everything was made and crafted. Parts were missing. Call back. Then they wanna raise the price to another three more hours. And I am fed up I will never buy lazy boy again. beware of corporate. They play games and they apologize their butt off for it. Don't buy any lazy boy product unless you're willing to play the game with them. By playing the game I mean spend way too much money if something goes wrong.
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July 2023 by Susan Fischetti
Salesman Abraham was great. Very personable and fun to work with. However, the website price was $500 lower than what I was charged, so the 20% discount plus 15% VIP discount made you think you were getting discounts, but actually not. Annoying practice.
