-
October 2023 by Lesa Fields
I am highly impressed with the service I have received from Jason at Martel, but I am even more impressed with the Elite Computer! I can hear so much clearer which makes my realtime so pretty. With Martel, you have an IT guy with you all the time. Jason will help you install everything needed. Wow! Just great service!! Thanks again, Jason! You’re awesome!
-
August 2023 by Claudia Marsh
I am a court reporter in the Southern California area. When my real time laptop did an upgrade, it somehow reset all the settings on my real time laptop and my Zoom laptop. Jason spent over an hour with me adjusting and testing settings and went above and beyond to help. He is friendly and knowledgeable. You will appreciate him.
-
June 2023 by Jennie Ramos
I am a full-time captioner and this laptop is perfect for my job. The times I have needed support, Jason is awesome. He gets me up and going in no time. I recommend it 100%!!
-
June 2023 by Jane S
****** Helped me so much with my zoom Kit, the products and support are the best, they are so patient and walked me through each step, I can always rely on them to get to the root of anything and help answer my questions!! Can't say enough about ****** and how unique they are in today's world.
-
June 2023 by Jolene Isdale
I'm a court reporter and purchased an audio grabber from Martel. I needed assistance installing it and Jason helped me with a one-on-one session. I am so grateful for the support. I'd recommend Martel and especially Jason to all reporters! Five stars is not enough stars, but that's all they had :)
-
May 2023 by Joan Grier
I have been using the Martel Zoom kit since the end of 2020. It has been a total game changer. In the beginning of Zoom depos, I had trouble in almost every depo hearing words here and there and had to interrupt everyone's flow to get a repeat. Since using the kit, my audio is perfect. It has saved me so much stress and time. I use a scopist via Realteam and we both love this system. Thank you to Jason for setting everything up for me and testing it. This is a must have for Zoom proceedings!
-
April 2023 by Michelle A
I purchased the Court Reporter Laptop from Martel, and I always receive the best tech support from Jason. Whether it's questions about the updates, Zoom kit, or Bluetooth issues, he always helps me out quickly and efficiently! I have been a freelance court reporter for two years, and I have never felt more supported navigating all the new technology than I do with Jason from Martel!
-
April 2023 by Nancy Gilmartin
Great tech support! Helped me out of several life-changing jams for a neophyte computer user. Elite Court Reporter laptop is great. Been a reporter for 45 years. Jason helped me quick and knowledgeable!
-
December 2022 by Phyllis C
I'm a court Reporter for the LA Superior Court and I have used Martel equipment since the ****s. I purchased a Martel Wireless microphone system for my side jobs and am very pleased. I did need a little help to get started but they were willing to take the time with me to understand the ins and outs. Thank you for good experience.
-
November 2022 by Renee McDermed
I highly recommend buying equipment from Martel. I've been a court reporter for 31 years and have never had such good personal tech support as I get from Jason. The Zoom kit I bought for remote depositions was a game changer, and Jason is always willing to spend time with setup and answering any questions.
-
November 2022 by Celeste Byrd
I just returned to court reporting after a five-year hiatus. I bought the Elite Court Reporter's Computer, zoom kit, as well as the Elite USB Court Reporter Mic for in-person depositions. I couldn't be happier with everything I purchased! Martel's has given me the confidence that I am going back into the industry equipped with the best equipment around. Thank you, Jason and Martel's!
-
November 2022 by Emily Alberto
I am a court reporter and I love Martel. They are the best. I am in Florida and so grateful to Jason. He his a genius. My life has changed with the Court Reporter Zoom set up. Emily Alberto;)
-
October 2022 by Andy Hecht
I searched for a long time for a microphone setup that would work for my needs (big Board Room) I eventually found Martel's usb system with a mixer. I was a little worried about the upfront $1000, but this was the only item I found that does what I need.It works very well. The sound is crystal clear. The mixer is fantastic. I am super impressed.Then one day, it wasn't working. I called Martel and left a message. In my opinion, this is the ultimate test of a company; How is their customer service? I was worried. It had been two months, and their return policy is 30 days.Within an hour, Jason called me back, identified the problem (which is ultimately on me for losing the power source), and not only got it working but also is sending me a new power source.Incredible. Great Product, Great Customer Service.Andy
-
October 2022 by Anita Gates
I’ve been a court reporter for close to 30 years now and have been a very happy customer of Martel Electronics with all of my court reporting needs/equipment...they have never let me down or disappointed me!Tonight I received my Digital Court Reporter 5000 recorder and had so many questions that I emailed them several times. I was extremely impressed with Jason and his knowledge of this recorder! His response time was impeccable...I needed answers right away. He was very patient with me and he eased my worried mind (big day in court tomorrow.)Jason was incredibly sharp and super helpful! I highly recommend Martel Electronics! And when you email them, I guarantee Jason is the “go to person” who will be right there ready to assist you in whatever you need! :)
-
October 2022 by Sandy Marruffo
Jason is superb! I cannot overstate what peace of mind I have knowing Martel's Jason always has my best interest at heart. Any time I call asking for help setting up a new computer, to work with my Zoom equipment I bought from Martel, Jason goes above and beyond making sure my drivers are all set as they should be. He also makes sure my settings are set to the optimum levels. I've bought the conference microphone set from Martel and Jason has me covered there as well. You cannot go wrong buying your recording and Zoom equipment from Jason at Martel. I will always buy from Martel knowing Jason will be there when I need him to take care of my technical needs. I wish everyone were as helpful. :) Thanks, Jason. I appreciate you so much.
