Michaels Custom Framing in Yorba Linda is praised for its exceptional customer service and friendly atmosphere. Shoppers frequently mention the helpful staff, particularly employees like Abigail and Tanya, who are recognized for their positive energy and genuine desire to enhance the shopping experience. Customers appreciate the store's well-organized layout, cleanliness, and quick checkout process, often finding everything they need for crafts, framing, and other supplies. The efficiency of service makes it a preferred choice over competitors, despite being farther away for some. Additionally, the custom framing department, led by Jim, receives high marks for its attentive service, with customers noting his patience and willingness to go above and beyond, even providing complimentary matting. Overall, Michaels Custom Framing stands out as a reliable and welcoming place for creative needs and quality products.
James did a great job helping with balloons, taking great care, and was very friendly. Thank you!
February 2024
Five stars for Tanya! She was the nicest lady ever and was so kind and genuine. That lady deserves a raise.
July 2022
Outstanding customer service from Jim in Custom Framing. He was so patient and helpful in selecting just the right frame and even gave me the perfect matting at no cost! Not to mention the frame was on sale! Thank-you!
