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April 2024 by Edson Villegas
My pizza was made excellent by far one of the best I've had in years and the assistant manager Josue or Jose the guy with glasses provided excellent customer service
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February 2024 by Yvette Smith
Great service by the assist manager.Always a friendly experience. Food I'm always hot and tasty. Thank you Yorba linda PaPa
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January 2024 by Albert Beck
This place used to be much better. Now they're rude and make low quality pizza. Find another Papa John's and avoid this garbage.
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January 2024 by Mellie Winks
Just like the previous comments, they usually mess up the order and have the rudest employees in the business. One of the worst Papa John's locations.
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December 2023 by L Jimenez
Received burnt pizza—when we called back in, they told us they would make a fresh one and send it out (someone else ordered a “well done” pizza) and just keep the old one. When the new one arrived (an hour later), the delivery guy asked for the old pizza (we had picked at some of it because we were hungry—still slices left) and they didn’t bother to cut the new one—had to do it ourselves. This is at least the 3rd pizza in the last 4 times that we’ve ordered where it wasn’t close to how we ordered it…..this location is struggling.
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October 2023 by Raymundo` Gomez
Great food and customer service.
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June 2023 by Amanda D.
This review is for the guy working at 10-11 am this morning. I had to call to ask for my pizza to be double cut to make small slices for kids (not choice on app) AND I realized I needed to change 2 of the 4 pizzas in my order. Guy said no problem. Also, this order was for a kid birthday party and they delivered on time with no issues. Will be using them again this summer. Thanks for making my kid's school pizza party day!
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April 2023 by David Schöen
We order from this Papa John's regularly due to its proximity. For context, I have been a Papa John's customer for over 20 years. This location has hard working employees and speedy drivers. On one Halloween evening a few years ago, we decided to treat the family to a pizza from this location. When we arrived on site, the store was crammed full of hungry customers, and the order monitor was expanding with new orders by the minute. This did not slow the workers down one bit! As soon as a pie came out of the oven, a new pie was quickly fed in. The other customers and myself all felt guilty for making them have to work to such an extreme, and were more than understanding when it took the pizzas a little longer than expected to be handed across the counter.I gave this location 4 stars because I feel that sometimes the pizzas we receive are not quite on par with those from other Papa John's locations. For example, the cheese sticks we received on our most recent order were noticeably more oily than usual (by this I mean that there were small pools of oil on top of the cheese). Another example would be one (memorable) order of a thin crust pizza that turned out to have been cooked a little too long and was noticeably dry, flaky, and crunchy. In sum, the quality has never been a total disappointment but it can sporadically be slightly subpar. This location doesn't have much retail space but always appears to be clean and in good order.
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March 2023 by David Shane
We order from this Papa John's regularly due to its proximity. For context, I have been a Papa John's customer for over 20 years. This location has hard working employees and speedy drivers. On one Halloween evening a few years ago, we decided to treat the family to a pizza from this location. When we arrived on site, the store was crammed full of hungry customers, and the order monitor was expanding with new orders by the minute. This did not slow the workers down one bit! As soon as a pie came out of the oven, a new pie was quickly fed in. The other customers and myself all felt guilty for making them have to work to such an extreme, and were more than understanding when it took the pizzas a little longer than expected to be handed across the counter.I gave this location 4 stars because I feel that sometimes the pizzas we receive are not quite on par with those from other Papa John's locations. For example, the cheese sticks we received on our most recent order were noticeably more oily than usual (by this I mean that there were small pools of oil on top of the cheese). Another example would be one (memorable) order of a thin crust pizza that turned out to have been cooked a little too long and was noticeably dry, flaky, and crunchy. In sum, the quality has never been a total disappointment but it can sporadically be slightly subpar. This location doesn't have much retail space but always appears to be clean and in good order.
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March 2023 by Jose Jose
Pizza was awesome and the manager I think his name was Erick, was very helpful and knowledgeable about the menu. Definitely coming back in person to get my pizzas from now on. Thank you for the great experience
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March 2023 by Stanley H.
I've been to a lot of Papa Johns, and would usually rate them 4-5 stars because I love their pizza. This one however, gets 2 stars. The pizza was fine, but they forgot to give us the garlic dip. The worst part was the chicken wings. I don't know if these wings are from chicken or from pigeons. They were ridiculously tiny. I've attached a photo, please see for yourself. It was about the size of my thumb. Shame!
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February 2023 by Billy H.
I went in there on last night, wanted a thin crust cheese large, was told first, cannot receive online price, then was told the pizza would be 25. Two weeks ago, same restaurant, i bought two pizzas, the same one as wanted this time, for 23 and change.I dont know what happened in two weeks, but I will never go back to this business.The nice young lady at the register, was very sorry. I think she was even embarrassed to say how much the pizza would be. FYI, as soon as I left, in the parking lot, I looked online, the same pizza was 27. Never going back....ridiculous cost
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February 2023 by Timothy C.
Have ordered pizza from here on multiple occasions. Whether it's delivery or pickup, the pizza is always late, every time. Very frustrating, especially since it's just one or two pizzas.
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February 2023 by Sam L.
Placed an order for 5 pizzas for the my daughters girl scout troops. Was given confirmation order was on the way at 10:20. Order was changed to 11:00 delivery only to be told at 11:20:that my order was cancelled. Tried to call the store multiple times but no answer. I will never order from this place again. Never had such unreliable service.
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January 2023 by Karyme Moran
Ordered our pizza over an hour ago. Was quoted 30 mins online for delivery. My husband called for an update. He was told the driver had just walked in and would deliver within 15mins. Still over 30mins and no pizza. No apology either. Won't be Ordering from here again.