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February 2024 by Adam Kalb
Received a book for Christmas but was unfortunately damaged. Finesse was responsive in sending a replacement once I sent the damaged book back to them. Unfortunately, the replacement was also damaged but now they won't respond to emails, phone calls or instagram messages. I guess I'll just have to keep the damaged book? They clearly do not use enough packing materials to protect a book in transit- one sheet of thin bubble wrap doesn't keep corners in good shape.
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September 2023 by David Smith
No trip to Yountville is complete without going to The Finesse Store, especially if you are a fan of Chef Thomas Keller. Candles, Chocolates, Cooking Utensils and wonderful Cookbooks are available. Be sure to stop by after grabbing a pastry and coffee at their Bouchon Bakery just a few steps away.
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November 2021 by Pamela F.
LOVELY!!! Pamela Finney-Williams ~pamela a' versailles
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February 2021 by Tom Rovine
The best gluten-free flours EVER
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December 2020 by Bryan R.
Someone ordered a gift for me from Finesse and they sent the wrong item (but charged for the correct, more expensive item). After an initial reply that they will send the correct item, it's been several weeks and I still have not received it. I emailed again to see what was going on and have not heard back.
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July 2020 by Roop d.
I found out about this place through a famous friend. However, I'm not famous, and did not even receive the courtesy of a call back after trying multiple times to reach them and leaving messages during their open hours. Gave up and just purchased the items they were selling off of amazon instead.
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February 2020 by Emma Blatcher
Andrea was incredible fulfilled my order super quick and fast delivery 10/10 for customer service referred a friend due to the outstanding service. Delighted with all my purchases as was my son when I made him homemade crispy Ad Hoc chicken for his birthday
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January 2020 by Eric W.
This is the ultimate Thomas Keller merch store. They have branded gifts representing all of Thomas Keller's entities -- Bouchon, French Laundry and La Calenda. You can find aprons, clothing, cookbooks, cooking utensils and almost anything else you'd like. The high quality products are displayed in beautifully lit white shelves showing minimal clutter. It's as impeccable of a presentation as any dish at a Thomas Keller restaurant. If you want gifts, souvenirs or mementos from Yountville, this is a great choice.
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September 2019 by Mitzi W.
Chef Thomas Keller goodies. Veggies. Candies. Cook books. Serving pieces. Gift items. Very cool place for the Thomas Keller food fans. Had to buy the bread and butter pickles for my daughter!
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November 2018 by Debbie Murray
Awesome merchandise and stellar staff. My Amanda is store manager
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January 2017 by Taison Tan
A great store with books and many useful items for home and kitchen. The people who work there are so helpful and kind. I bought a Bouchon peppermill.
