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November 2025 by Marla Walters
Super friendly and good location
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October 2025 by David McComic
Very trashy location but once you get in the store they have a great selection of items for your household needs
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August 2025 by Joseph Morgan
I only use this Ace when I need something quick. Otherwise I go to Weed , Ft. Jones, or Ashland. Customer service is mediocre at best and they act as if customers are a nuisance. I don’t know who owns this Ace but I can only imagine how unfriendly they are. Avoid at all costs if possible.
Update August 2025: it seems that the owner or management have been listening to customers. They’ve hired more pleasant staff who are eager to help and more pleasant to work with.
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August 2025 by Christy “Strawberry” Gardner
Like doing laundry nextdoor nearby the Ace hardware store it's a great place to meet people who are interested in each other and are just apparently only friends and whatever. But the laundry mat is the best place in town at least I think so. It's the most cost efficient and the machines work the best. Great place to meet friends when necessary for a game and hustle for her to let go and say okay I'm sorry, over and out. I apologize bye bye for now or forever.
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July 2025 by christian martinez
My wife and I came through attempting to purchase a single lock. Though before we could even exit our car completely and enter the store, an employee came walking by with multiple 5+ foot poles on his shoulder and walked right past my wife as she was exiting the car and almost hit her, and the vehicle, with the poles.
No words or apologies were given to my wife, as he continued to walk by.
My wife and I then tried bringing this to the managers attention (Asst. manager) he proceeded to let the employee himself argue with my wife, loudly in the middle of the store, with the employee stating MULTIPLE times “I knew exactly what he was doing so she should be looking out and more careful.”
After about 1-2 minutes of arguing, the asst. manager watching with a smile on his face, I chimed in asking the asst. manager if he was going to let this continue. He responded with “are you talking to me?!” And responded with how he was going to let the argument continue until it sopped enough for him to let the employee go, apologize on his behalf, and then continue with the day.
My wife and I grew up in Yreka and this is one of the many reasons we decided to move away. Terrible service, friendliness, and downright rude to anyone going in our out of that store.
Will NOT be going back, nor do we recommend anyone to go there until whoever heads that shop reviews their staff.
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July 2025 by Allayana Darrow
Terrible management and customer service. Will not be giving my business there again. Sad to see a local hardware store treating their customers so poorly.
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June 2025 by Cwb Kenobi
Lazy, rude, and if you try going and hour or less before close all they help you do is get out and not help you find anything. If the owner knew that they employees were discouraging customers from buying things because it was close to closing I bet they would not be very happy
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May 2025 by Raeellen Kingsbury Bendix
Always helpful
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May 2025 by Shania Galloway
The employees are kinda and helpful but the manager has no business being one.
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May 2025 by HalfDozenFlowers
They give out popcorn
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March 2025 by Mark Beauchemin
An Employee named Dennis is the person to go to...he's friendly and knowledgeable.
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December 2024 by Sean Day
Not really willing to go out of their way to get you taken care of.
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December 2024 by David Clark
Friendly hometown staff that are always willing to help you find what you need. Cashier's are super friendly and seem to always have a smile and a kind word.
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December 2024 by Vickie Morgan
Great place, had what I needed
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December 2024 by Stanley Krute
Knowledgeable and efficient personnel. Wide variety of in-store merchandise.
