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September 2022 by Country Corners V.
Rude, poorly trained, nice building but the employees leave a tremendous amount to be desired
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October 2021 by Candace M.
Took my daughter here to open a "student" checking account. The gal had us upen a checking account and a savings account. Now we get a notice about possible fees. Turns out she didn't signed us up for an "advantage" account, not a student account. So... now we have to jump through hoops to get this made right. BTW... my intuition turned out to be correct. It didn't seem like she was listening to our needs.
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September 2021 by Annies M.
I went to apply for a small business loan with BOA at the Yuba city branch the Friday before labor day. The banker blindsided me and made it appear that the process would take just a few minutes-only to be told after he had collected all my business information that they would get back to me after labor day holiday. I got an email to say the loan was approved 4 days later but I had to wait for the Approval letter to take to the dealership after signing more documents. 7 days into the waiting, I can not get hold of anyone of the loan officers just on hold for hours. They ran my credit, approved the loan BUT won't release the loan? Its an auto loan-it should NOT take a week to process!! I could have walked into any dealership and got a business auto loan in minutes. Greatly Diasappointed Customer.
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March 2021 by Kathy A.
Needed small bill cash that I could not get at the Versatel. There were 25 people in line and only 3 tellers open. Half way through the line, a teller left. I waited in that line for almost one hour!! Shame on you B of A. The only other BofA locally is closed due to covid. You would hope that would indicate to this BofA to have more tellers on hand.
