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January 2024 by Elaine Gratneyese
Nearby activities: The casino is nearby hard rockSafety: In a very safe locationFood & drinks: Several shopping centers in the area
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January 2024 by Randy Ditch Noziska
Needs a
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December 2023 by Joni Smith
Clean friendly professional staff.
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December 2023 by William S
Everything was fine at the motel. There was just a rooster outside at like 1 or 2 in the morning crowing.Walkability: Restaurants are within walking distanceFood & drinks: There are some snacks for sale. Some days they have comlementary cookies. The cheese tatertots are a little dry for breakfast. Fruit was fresh.
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November 2023 by Emmett W.
I stayed here to get my mother to surgery at the local hospital early the next day. As a result, we were both stressed, and anxious. That detail will be important later. This a best western like most every other best western I've been to. The rooms are clean, if slightly worn, and the amenities are the same amenities you will find in San Francisco or New York. If you want a decent night's sleep and an average continental breakfast, this is the place for you. However, this hotel has something every other hotel I've been to should rapidly try to acquire: Rosa. Rosa is the desk clerk. She is charming, friendly, knowledgeable about the area, and sincere. She helped my mother forget her anxiety completely by simply being an amazing person, as well as the best damn customer service staff I have seen in years. She made this a five star review, by being four and a half stars by herself. Management: promote this woman, give her a raise, and start celebrating Rosa Day regularly.
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November 2023 by Brando Camacho
11/19/23Last minute booking was easy, the price is a little high for what it is but I was expecting worse being that there’s not much options in the area. Rooms have normal wear and tear specially the bathrooms could use some attention like drywall repairs, paint touch ups, new caulk around the shower, Carpet wash etc..Great location close to many stores and restaurantsOn the second day the toilet got clogged I tried calling front desk for assistance and the phone would just ring and ring for minutes and no one ever picked up i even tried calling from my personal phone and no luck it was only 11am. Luckily the cleaning ladies were just next door and they were able to help im just thankful it didn’t happened at 2 or 3 in the morning or a possible water damage.Not a terrible experience more pros than cons I would stay again.Nearby activities: Restaurants, fast food a few grocery stores, shopping in the area very good location
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November 2023 by Jenifer Negron
Very clean!! Great workers from the cleaning crew, breakfast server, to the front desk. I have stayed her twice once for 3 days and the last one for 8 days. This will be the only hotel I stay at when I come in town. Rosa and Alexis, at the front desk knew we were here for a funeral and took the time to talk with us and by the end we were all laughing.
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November 2023 by Amparo M.
We stayed here for one night, we attended a concert at the Hard Rock Casino, but they were sold out. This was about 20 minute drive from them. The ladies at check in were super sweet and professional, it was a quick and easy. We got the keys to our room, and when we walked in we noticed a tall mirror mounted on the wall was completely shattered! We called the front desk and they got us into another room very fast. They were very concerned and made sure we were ok! The second room we got was exactly like the first, every was pretty clean, basic room, the bathroom was a little grungy and the shower tub was dirty but not too bad. For the price and it being last minute there isn't much to complain about. I did noticed other people complaining about the chickens, but to be honest they didnt bother us at all and were not loud at all. It was actually kinda cute seeing them around everywhere. I was just worried i would step in chicken poop, or my car would get pooped on, or worse, the chicken climbing on my car and scratching it up, but we had none of those problems. I would consider staying here again. If you are looking for something fancy, this aint it. If you are looking for comfortable, clean and rest this is your place.
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October 2023 by Bradley W.
WORST HOTEL EVER! paid $300 for a room and i still have to pay for water ! Don't come here save your money.
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October 2023 by Chris D.
I stayed here one night on 10/20/23. NEVER again! I wrote and submitted a lengthy letter to the BW CEO about this property. It's in disrepair and there are a flock of chickens and roosters hanging around the parking lot keeping everyone awake a 2:30 a.m.! No kidding. Look at previous reviews. The manager, who I met early the next morning, said they have them at this property and other motels in the vicinity. What gives with that? It equates to poor and fitful sleep, because they are crowing and gaggling most of the night. The breakfast the next morning was OK; sausage was good. Eggs terrible. Most of the staff were friendly and professional. Pricey: $168 for 1 night. This is, at best, a 2-star BASIC motel. They have you captured if you want a fair price on the weekend. I find this exhorbatant for this kind of basic accomodations. Bed fair. Noise level is 10 out of 10. Paper thin walls. Good shower with plenty of hot water. Lots of banging with luggage going up and down stairs at all times of the night. Again, I won't return. BW can do better. This property needs upgrading.
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October 2023 by Chris “CowboyCree” Henningsen
I have stayed here for a total of 8 nights so far, and have to say, I like this hotel! They have all the amenities you need, laundry, ice machines, pool, hot tub, a small exercise room. The breakfast is good food, with a pretty good selection of items, and there are daily changes to the items offered. The lobby also has a small selection of snacks and water for purchase, and I'll tell you now, you cannot beat their prices! The staff has all been super friendly, especially the wonderful lady who works most nights, I'm sorry I don't recall your name, I'm horrible with names! But you should definitely be recognized! I'll try to get it before I check out in a few more days. The rooms are comfortable, basic with comfortable beds. The shower has amazing water pressure, and is plenty big enough to be comfortable in. I didn't see anything wrong with my room at all. I have really enjoyed my stay, and I look forward to coming back again in a couple weeks!Walkability: This location is quite close to several restaurants, and is just a short 10 minute walk from the mall in town.
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September 2023 by Ken Russell
We got there late. Were checked in and moved to a quieter area of the hotel. We live in a very quiet area, so asked for a quiet part of the hotel., They cheerfully moved us. Everything worked great, room was very clean. The breakfast was really good too. We would definitely stay there again.Nearby activities: The Mormon Temple is nearby, lots of restaurants and stores in that area.Safety: To get in and park, you have to drive past the office which has many windows.Walkability: A lot is within walking distanceFood & drinks: They have a good breakfast, the staff makes sure they keep fresh hot food available during serving hours
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September 2023 by Kathy Bryan
This wonderful hotel found my lost book and mailed it to me! The location is quite good for concerts at Hard Rock or Wheatland. The staff are friendly, courteous, and helpful, the rooms are clean, beds good, and the pool and fitness room same. Near shopping and dining. Don't hesitate to book this property.Noteworthy details: The staff here deserve kudos, we were on a four day concert run through NorCal and they were by far hands down the nicest and most helpful staff we encountered. This property has a good breakfast too.
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September 2023 by Angela Xu
It was an okay night. In the morning, there was loud rooster. The lights in our bathroom was automatic, which is a good thing. Overall good, but could add more hours to the pool.Rooms: Pretty nice.Safety: We could lock our rooms.
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July 2023 by Ryan K.
Amrita and her team were awesome! We had a bit of a booking problem at no fault of theirs. Yet she and her team were quick to help us resolve our issue. They were friendly, professional, and empathetic to our situation. We were thankful for their service and will return. Thank you Amrita for your great service.
