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December 2023 by Delana Driscol
Extremely knowledgeable and unbelievably multitasker only one that works in that store Dominique is amazing i
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July 2023 by Chivon Edwards
Absolutely awful customer service over the phone. Couldn't understand a word she said. Clear attitude in her tone. I didn't dare take the chance of going to the store in person after that experience.
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May 2023 by Lisa ABOC
The GM was talking on the phone to her team in Gridley saying she was tired of all their mistakes in front of all of the customers in the store. This should have been my first indication not to do business here.After I was promised that my phone would have reception at my home location I returned the next day not more than 24hr later to advise the GM who was yelling at her staff on the phone the day before only to get we’re sorry we can’t help you. Your phone works great here and that is what we promised. So my phone works great but I have no reception? And of course her response was she wasn’t at fault for that. The phone works Great she kept repeating herself. I live in the middle of the country and I was assured I would have reception.This is a HUGE safety concern for us as there is no way we can call out or get calls in case of emergencies especially being an elder.No, that wasn’t. We left the phone there and tried calling the 888 number provided only to get call back requests. We went back inside the store and to my lack of surprise the GM started going off on me saying she already called her boss, which whom I was requesting info to. The girl next to her confirmed that she said our area was advised would get reception but the GM shut her down quickly. I highly recommend STAYING AWAY from this location as the GM is not a nice person inside and seems to hate herself and uses her little power to belittle people around her.Not a good representation for your company but I guess the world is short staffed so it’s okay if she acts like this? I recommend the corporate office review our recorded tapes and interaction at this store to confirm my reports. It’s about the sale and not the customers.Update: per our contract we have 7 days to return for a full refund. I have attached a chat with their corporate office that shows my rights and I’m at the store right now with the same GM who will not help me or take the return so now I am calling their 800 number again. People STAY AWAY
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March 2023 by Lisa Bruce
Only one employee and a long wait time. In saying that, the one employee was supper nice
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November 2022 by Marco Monjaras
Great customer service ! I was helped by Bianca, she was very helpful and very knowledgeable. I definitely recommend this location
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October 2022 by M a n n y
This place rock they were very knowledgeable patient they had my phone working in no time Nacy thank you so much for your help your awsome Garden Highway Boostmobile ???
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August 2022 by Gemma Barbosa Martinez
Had a great experience! Kam is great ! Great customer service, I was in and out in few minutes!
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July 2022 by Leona Spenger
Very nice girls but couldn't help me do to computer being down. Called another store before sending me there.
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December 2021 by Julie M.
I usually leave good reviews, but this one was truly bad. Brought my elderly parents into the store. They have been loyal customers ever since Virgin Mobil was bought out by Boost Mobil. Before that they were with Virgin Mobil for many years. Altogether they've been customers of VirginMobil/Boost for about 20 yrs. They were notified that they would need to upgrade their old flip phone because 3G is being discontinued. They were interested in getting the cheapest android smartphone, a long overdue upgrade from their old flip phone. I called customer service before going into the store and was given a different story than the person in the store. The person in the store could not have cared less about keeping our business. We are now in the process of adding them onto our att plan and will be canceling Boost service within the next 2 or 3 weeks. They lost very loyal customers today. Its sad and disappointing
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November 2021 by Zack Fatt
This place rock they were very knowledgeable patient they had my phone working in no time Nacy thank you so much for your help your awsome Garden Highway Boostmobile ???
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July 2021 by Alexa Saltz
Good pizza, I like the crust.
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June 2021 by Charles Eggen
Pretty Dece.
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May 2021 by Summer Paul
Didn't go there
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March 2021 by JER sTAN
I been eith Boost for a long time. Britney helped me with phone but it started giving me problems again so she helped me pick a phone i would like with more memory and battery thanks again for awesome service
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March 2021 by Alma Valencia
Went into this store yesterday because I was having trouble with my phone and got help by the sweetest employee her name is Annette. Took her time trying to figure out what was wrong with my phone no phone calls and no internet working and answered all of my hundred questions I had for her. Very patient girl. I recommend you go to her!
