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April 2024 by Rielee Munday
I normally don't post bad reviews. I loved this place because of the convenience and never had an "Up sale" experience until today. Went home to think about todays visit and yep still angry. I came here because a few months ago I was told my transfer case fluid and rear view differentials needed to be changed. Came in this am, no joke 4 different guys swarmed around my car like flies on feces. Not a problem. Did what the guy told me to do so that he could check my fluids. I spoke to the other young guy at my window that one of my fluids needed to be changed but I'm unsure what it was. Manager comes up and interrupts us as we were trying to figure out what service I wanted and tells me how he can check all my fluids no charge. Okay thats awesome.. the third young man comes back to show my fluids and how my rear view fluids are so bad it's like "sludge" but my transfer case fluids are fine. So I tell them I just want the rear views serviced today. The 4 th guy comes up and shows me a tiny black bottle that is good for transmission fluids. Tells me it's only $16 more. Im like okay clearly I have no idea but apparently some where, miscommunication was that I wanted my transmission fluid drained and changed. Not one single estimate was given to me. No communication to me what's so ever. They just did the services and then tells me my final bill is $250.00. Instantly I'm confused because the rear view fluids were only around $115 and that's what I wanted done today. The male ask the manager if he already did the transmission service and he confirms he did. So obviously I'll pay for the services...if they were even done as it took seconds and everybody was so quiet around my car. 0 communication I didn't even see the black bottle being opened so who knows if THAT was even done. Just poor communication. The manager and I later discussed it that my transmission did need it. That's fine but I would have went home and decided when I wanted it done. Not on your terms. My uncles and grandfather recommended this place but even they felt it's changed and how wrong it was for them to swarm my car and up sale me. I will be taking my business somewhere else from here on out and if you are a female I strongly suggest you go somewhere else too or figure out Exactly what you need before coming here.
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March 2024 by Steven Bates
Jerome and his crew are top-notch. I never thought I'd write a review praising an oil change service, but these guys are on point and the best I've ever experienced! Very polite, courteous, and fast!
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March 2024 by Tiffany Bower
I'm beyond impressed with the service this place provided! They were very friendly and professional! Customer for life!
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February 2024 by Steve Harvey
Great place, very busy, qualified staff.
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February 2024 by Billy Kalvig
Been coming here for years just because I don’t have time to change my oil but i can rebuild motors and work on just about anything they said me rear differential fluid was milieu on my brand new 2023 f350 so I brought it home and checked it still looked like new so then I check to make sure they tighten everything the hose clamp to my air filter was flopping around would have allowed dust into my motor do not go here they will sell you everything that’s you don’t need and cause more harm to your vehicle
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February 2024 by Jasmine Sawyer
Great experience. They're quick. They're also very matter of fact and professional. They tell you the recommendations and how it is, but do not pressure you to get anything done.
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February 2024 by Gonna Relax
GREAT place. They did a great job, it didn't take long, and even washed my windshield.
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February 2024 by Patty Vincent
Always friendly nice service
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January 2024 by chubbynoah
Excellent location, quick and knowledgeable, thanks guys
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January 2024 by Calvin Hampton
They always keep it real
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November 2023 by Jim Garcia
Excellent all around.
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November 2023 by Alyssa Calhoun
I never new about this place until I rented a vehicle off this new app my daughter turned me onto called TURO. The host reached out to me to let me know that he needed a oil change and if I could help him out with it and I'm a cool person so I did it. If my car was fixed this would be the first place I'd join to have my maintenence serviced. Great customer service from start to finish, very informative, does not do any extras until explained and if told too, Drive thru service with complimentary drinks. I was/ am impressed with this business. You must try them out also there affordable.
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November 2023 by Cortney Nickel
I have been coming to this location since before they changed ownership. Each service technician is friendly, helpful and always makes me feel comfortable. I had a little issue today and I called to speak to Jerome (the manager). He got right on it and helped me get back on the road within a few minutes. I will continue to come to this location because of their service, friendless and just the fact they are so knowledgeable. Thank you to everyone that works at Premier Oil Change, you guys are awesome!
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October 2023 by Maribel Soto
I really liked the friendliness and good service
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September 2023 by Valerie Strawmier
Very nice, quick service, my only wish is that there were fewer upsells during the process. Otherwise, great place to go!