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February 2023 by Marci COREY
If u want to pay for fleas n have ur dog groomed to their liking then this is the place for u. Not an opinion but a FACT. 1 complaint about fleas n doing ur own cut, than 2, wow really sucks but 3 n more, it’s probably you, time to look in the mirror. And this is why they have reviews so u can’t sweep it under the rug with ur fleas
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May 2022 by Susan young
excellent!!! my GSD was very happy with her care.She was in and out in less then 15 minsthank you so much
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October 2021 by Ericka Pelechowicz
Melissa is the best! I’ve taken my 3 pups to her for over 8 years now. She is amazing with all of them and always does what’s best for them. She truly loves dogs and it shows. She’s very knowledgeable about different dog breeds and what they need done. She is a funny, smart, professional business owner. We are thankful for her and all she has done for our fur babies!
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October 2021 by Kaycee McLaughlin
I have been taking my dog to this establishment for 10 years and have frequent standing appointments (poodle maintenance). I'm always greeted warmly and my groomer is very communicative with me regarding my dog's grooming and styling. I have full and complete trust in my groomer! I highly recommend!
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October 2021 by Desiree elms
Best dog grooming place in Yuba city! Highly recommend Miss Charlotte’s pampered pets if you need your dog groomed. All the girls are very nice and will take great care of your dogs.
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October 2021 by grace ringor
DO NOT COME HERE ! It was my first time coming to this establishment and can I just say.... Im extremely disappointed with my experience. My dog came in with long beautiful hair and I just wanted a simple trim. After waiting a few hours for my dog (which I found strange), he comes out nearly shaved. I maintain my dogs fur to make sure there is no matting so this was completely unnecessary. Not only this but once I got home I saw he was scratching and when I examined him closer I realized he had FLEAS ! I have 2 inside cats as well as my shih szu and none of them have had fleas before. I take proper care of my animals to make sure nothing like this happens but now not only do I need to give my dog a flea bath but both my cats as well.
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October 2021 by jacky rubio
Overall it took nearly 4 hours for them to finish up grooming my dog and his hair was cut wayyy to short (not what i asked for). What really makes this a 1 star is how my dog now has a rash and has been itchy since his appointment they must have not cleaned their clippers / equipment. My poor baby has NEVER had flees before, we usually take him to another groomer at a different location and he comes back looking great and we have 0 complaints but this time when he came back from Miss Charlotte's Pampered Pets, he came back with flees. They must've had him around other dogs or must've used unsanitized equipment. I am beyond disappointed considering we paied nearly $80 for a cut and a shower. My little baby boy is in pain itching ever since his appointment.
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October 2021 by Jacky R.
Overall it took nearly 4 hours for them to finish up grooming my dog and his hair was cut wayyy to short (not what i asked for). What really makes this a 1 star is how my dog now has a rash and has been itchy since his appointment they must have not cleaned their clippers / equipment. My poor baby has NEVER had flees before, we usually take him to another groomer at a different location and he comes back looking great and we have 0 complaints but this time when he came back from Miss Charlotte's Pampered Pets, he came back with flees. They must've had him around other dogs or must've used unsanitized equipment. I am beyond disappointed considering we paied nearly $80 for a cut and a shower. My little baby boy is in pain itching ever since his appointment.
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June 2021 by Adrian Wing
Best groomers in town. Wouldn't go anywhere else. Been bringing my dog here for the last 8 years and they're always kind and professional.
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June 2021 by Paulette Roguski
Melissa always takes such good care of our old gal Kiko who is a Great Pyrenees. Kiko comes home feeling like a pup!!
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May 2021 by dasia isham
I called this business twice. Once to ask about prices and once to make a 3oclock appointment for a nail trim with buff. They confirmed the price at 20$ and the time at 3. We arrive around 3:02 and then we're unable to find the door because they have no signs, we finally found the door at about 3:05. My husband, my dog, and I walk in and an older woman behind the counter immediately stands up and storms over. She loudly askes "and what time did we say?!" I replied "oh I know it was supposed to be 3 sorry we're a bit-" she immediately cuts me off to loudly say "2:30" I confused said "No, 3". She rudely replies "2:30." I start to object and she cuts me off to say it's fine and slams a paper in front of me. Once I start filling the paper out she FINALLY looks over her counter, sees my dog is not whoever she was expecting at 2:30 and immediately turns to someone else and tells them to handle us. As she was away she says "didn't mean to accost you" I replied "well you kind of did" and her excuse, "well, it is Friday" never apologized.My dog finally has her nails trimmed and brought out. I had the girl my debit card and she hands it back saying cash or check only. I spoke to them twice on the phone and they didn't think to mention that, they have NO signs up saying cash only. We paid and left and do not intend to go back. OH AND MY DOGS NAILS WEREN'T BUFFED ?
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May 2021 by Chelsea Cramer
Bethany groomed our dog and she did a wonderful job! She cut her exactly how we had asked. At pick up she asked to make sure it was what we wanted or if she wanted us to have her cut anywhere else. *Don't forget cash or check only. We had to leave to go find an ATM.
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December 2020 by Dallas Duncan
Cheyenne is a wonderful groomer. Very friendly with animals. Takes good care of animals while in her care. My dog always comes home happy. Does well with communication for appointments.
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November 2020 by Natasha Ciolino
I am really not one to complain or review anything but I have taken my dog to Cheyenne a few times and she does a fine job grooming, It is her professionalism that needs some serious improvement. We confirmed a appointment with a possibility of an early cancelation for a earlier date. When she text me that the cancelation was confirmed and I didn't respond right away, she went ahead and changed the appointment without my consent. There was a few other things that were just things you don't do in customer service. This was just the catalyst that made me end my services with Cheyenne. Her response to me is exactly what I am talking about. I would not even wrote this review if she responded differently.
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July 2020 by Ashley A.
Cheyenne is the most amazing groomer! She has sent pictures during the grooming and been able to help so much with my labs constant shedding. She has been accommodating on appointments times too!
