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November 2023 by Nettie Reay
Louie was awesome and he is best so far. I would most definitely recommend him to other people
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August 2023 by Journey of Truth
Do not send your car here they steal items out your car and connect their fone to your car and trash your car my car was so dirty and had water damage in the back seat when I went to pick it up and it was girl toys in my car and I don't have a girl I have a son ? they been driving my car when I gave my car to them my car didn't need to be service and had a full tank of gas when i got my car back my gas tank was 39 miles when I called the manager eric to let him know what happen he said he was going to Reimburse me for the items that was taken in my car but never did all he did was give me a gift card for 40 dollars to have my ca r clean my son 10 inch tablets was stole my galaxy fone and my car vuccum please stay away from this place their doing bad business
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August 2023 by Teresa McIntyre
So I took my car it to get fixed on friday Car was to be finished Thursday.. well all of a sudden they are calling me about not releasing my car because they need a supplemental check from my insurance. So basically they are holding my car hostage.. the insurance said they are going to pay. But they won't let my car go.. and this is the 3rd time i have used this place. Never had a problem, until now. Louie is a jerk. And I planned this so that when school starts next week i will have my car, no thats not the case. I told louie that i needed my car to take my kid to school, he did not care. And mind you i called everyday to check on the progress of my car, never once did they say anything about the insurance. So monday i am calling the BBB of automobile. It was Natomas first, and now gerber. But now they want to hold my car. DO NOT AND I REPEAT DO NOT GO HERE.**update I got my car back. And it smelled like cigarettes all inside my car. A disgusting smell. And I had to go spray it with cented spray over and over for days and my car has leather interior. Very disrespectful with other ppls property. Which is probably why they insisted they wash and detail the inside. I said nope and picked it up to smell like they smoked packs of cigarettes in it..Services: Painting
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June 2023 by Manny Ayon
The brought my minivan back to life. Really impressed with their quality, my insurance company recieved updates from them weekly. Friendly service all around.
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May 2023 by Priya Kaur
This place kept my vehicle for 3 weeks and kept lying to me when it was going to be done. Also I got hit with $500 when picking up. My vehicle was messy when I got it back. The inside car seats were dirty.Service: Body & Trim
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January 2023 by Michael Vang
Rat damage in the engine bay, they dug through the ac units. Everything was replaced within a couple of days. Vehicle is driving like it was before. Employee's were kind and informative, recommended if you ever run into similiar issues.Service: Auto engine diagnostic
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January 2023 by Amarjit Suprai
These people are awesome. I had curb hit on my car. I took it to few places and they were giving me an estimates of $1000.00 plus. These guys did it for free. Definitely recommend ??Service: Body & Trim
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November 2022 by Melissa Tieman
Not sure about the negative comments on the review. They did an excellent job on my car had it in and out in 3 days and even went the extra mile to fix other things on the car that had nothing to do with the original repair. I highly recommend them. Thanks for getting my baby taken care of.
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November 2022 by Alexis W.
Highly recommend! The staff was super friendly and they were great at communicating and keeping me in the loop during the whole car repair process. I couldn't be happier with the results. I will definitely be utilizing them again in the future if needed.
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September 2022 by Jared B.
Natomas auto body did amazing work. They are phenomenal communicators all the work looked amazing when it was completed, if I unfortunately need auto body repair I will go nowhere else than Natomas auto body! they are the only guys I trust.
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May 2022 by Karen N.
My beautiful car was hit as I shopped at my leisure and upon exiting the store I instantly saw the extensive damage that someone did while backing out of the slot next to me. Of course, no note or any type of apology! Yes, a true j*** I know! I call my insurance and they recommend Natomas Auto Body & Paint. I reluctantly agreed to take my car there for the simple reason the location was about 30 minutes from my home. I took my car in and the polite adjuster scheduled a date for me to return for the massive repairs needed to make my car new again. The day of my scheduled appointment I arrived late (new to the area and I got lost!) and thought that they'd have to reschedule my appointment but they were cool about my tardiness! The adjuster signed me up for text alerts and that feature is an excellent perk they offer. I received daily updates on my car and stayed in the loop of how my repairs were proceeding. My car was finished on schedule! I did a good look over on my car and was so pleasantly surprised to see that they'd taken the time to wash and detail my car! That alone is worth several brownie points! The body work looked excellent and I was quite pleased. The customer service is great. They are polite, kind and knowledgeable! Hopefully I won't be returning any time soon but if I do I'll definitely return to Natomas Auto Body & Paint!
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March 2022 by Pete Martinez
This shop did an exceptional job on my truck. They got it fixed in a timely manner. They were very courteous. They also washed and detailed, just a little extra service that was much appreciated. I would definitely recommend them
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October 2021 by Tanvir Singh
Excellent job done
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May 2021 by Alfonso Morales
AVOID THIS SHOP! unless you are okay with having your vehicle sitting there for weeks without them calling you for any updates or statuses. I had to call this shop weekly to try and get any status and would then be told I'd get a call back but never would. It took a whole WEEK! to get a quote for a simple adjustment on my frame after it was on their frame rack the third day. Two weeks later, I decided to pull my vehicle out as they didn't have my best interest and my vehicle just sat there, but, still had to pay their ridiculous, $293 fee to get that quote. There are many other honest shops in this area that I rather give them my business. Garbage shop and employees.Service: Body & Trim
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July 2020 by jorge negrete
Buen lugar lo recomiendo me arreglaron mi carro y lo dejaron. Como nuevo