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January 2024 by Andrew M.
Best customer service hands down. Josh helped me unload two yards of gravel, was very kind and patient by not just dropping the gravel in my driveway. Josh actually shoveled the gravel from the work truck into the wheel barrel. Alex dropped off cinderblock with his personal truck after the store was closed at 7:15 pm. Alex helped move my boat and backed his truck into my backyard and helped hand stack the block. I would never give business to home depot or Lowe's after receiving this kind of service. The selection and value of products this little home town hardware store carries is top notch. The staff are very professional and knowledgeable. Steve please acknowledge Josh and Alex for the great work they do. Awesome employees at this business. Very grateful for all of the extra effort and support in helping me out today. Thank you again!!! Andrew Masters
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August 2023 by Sean Riley
They have a small selection of items that ace doesn't carry, but the selection overall is not very good. They should take notes from ace. Though I highly prefer the cashiers here.
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July 2023 by Honest Deb C
Wow! It's hardware store has everything You can think of to Care for your home. They're gardening department is huge and if you're looking to paint they got a wide selections of paint and paint sundries that'll get your job done. If you need a nut or a bolt there's someone there to help you find it. Check out this hardware store if you hadn't and you will make it a regular destination.
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May 2023 by Chris H
Went to go get a couple drip system parts and ended up buying some PEX pipe. They are more expensive for the pex pipe than Home Depot, but since we didn't need much, we bought it.. The staff on the other hand is fantastic. Katie and this 19 year old kid ( I didn't catch his name) were great. There was a mix up on the size we needed, (our screw up, not theirs) and they had to go put the wrong stuff back and get down the right size. My wife kept apologizing for the mix up and they kept saying no problem. Super friendly and super helpful. The girl at the register was also super nice. Great people. Something you don't really find at the big box stores. Happy people make for a a great customer experience. If you don't like the staff then it's because you are unlikable. Almost forgot, they also offer a military discount. Good reason to support this business too.
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April 2023 by Rob ReCooP
Now since there are only 2 hardware stores in town, I'm not gonna be that guy. I am kinda bummed I didn't find this Gem earlier though. Now I do competitive app shopping from the other local shop. To be fair, Best lumber does offer lower prices. I really enjoy the being left alone to shop and when I ask for help it is all the way to the register. Thank you Best Lumber!
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April 2023 by Pauley Crotts
New owners new workers excellent customer service had my screens done professional job never better thank you guys made my day!
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April 2023 by Ben Riley
This is a great shop. I appreciate the mature staff here, as opposed to the other hardware store thats overrun with kid employees.
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November 2022 by Dean Sinyard
Went in to buy a bathroom faucet employees were nice and was helped by Rick very nice and helpful so I ended up buying the faucet and a couple other items. Thank you Rick for being great.
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October 2022 by Seth Mueller
Employees gave good personal service and an overall good experience.
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October 2022 by Ron Sams
Great service from a very friendly staff. Thanks Best Lumber.
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September 2022 by Sean Murphy
Everyone is always nice.and friendly.i do miss the cats at the register.But i have seen them still around the store.
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September 2022 by Cindy Gustafson
When I go in I am always greeted and asked if I need help finding anything. The new owner has done a terrific job cleaning up the store so you can find what you need. If they don’t have what you need they are ready to order it for you. Great service. I will definitely go back with this new owner.
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September 2022 by Travis Erwin
Time and again this place saves me. So much more knowledge and helpful service here than the other hardware store in town.
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September 2022 by Catherine Ferguson
I prefer this hardware store over the other local hardware store for customer service, product choice and ease of shopping
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August 2022 by Scott Johnson
What a fantastic Hardware store I found in Yucaipa. The prices were fair but more then that was the great service I received. The employees are friendly and actually act like they care about the customers. I think its a great store and local too. I like supporting the neighborhood businesses so try them out. Again what great employees.
