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February 2024 by Raymond S.
This location is smaller than most Enterprise locations but the service is top notch. I've rented from them half a dozen times over the past couple years and each time I am impressed by the great customer service. Of note, recently Yoselin A. helped with my latest rental and was able to negotiate a daily rate that fit to my budget and I got to drive away in the car model that I wanted. Thanks Yoselin!
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February 2024 by Casey Newcomb
They got a new person at the enterprise Rent-A-Car, she don’t know her job very well.very pushy when it comes to upgrades, and don’t listen when you ask her to use a different credit card on your transaction.I had no problems with any other staff at the Yucaipa location Enterprise until she started working there The problem is her.
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January 2024 by Gabriele Miller
Everyone was very helpful
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January 2024 by Dorian Venditto
Enterprise came thru for me in a time of need. I had experienced a total loss and I was in need of a rental until my situation was resolved. Unexpected issues with my new car situation (bank delays, and insurance company delays) made my service needs to be more flexible on the part of enterprise. I’m happy to say that everyone I dealt with (management and staff) went out of their way to accommodate my specific needs. I appreciated the positive attitude and effort to provide what I wanted with the least cost possible and that’s being professionals in my book. Great job Yuciapa management and all staff!!
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January 2024 by Doreen Ballesteros
Excellent customer service and very easy to deal with.
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September 2023 by Gina R.
Kyle came over as soon as I drove in to return my car and he took great care of me. He was friendly and efficient. I've had great experiences with Enterprise.
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September 2023 by Brenda M.
Great customer service and car was in great condition. Been using enterprise for awhile and always get it somewhere else but I found this location and they helped me a lot also in a last minute rental
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September 2023 by Crystal Fountain
Enrique went above and beyond in taking care of me. It was a great experience.
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September 2023 by Liz z
After I was in an accident my insurance covered a rental through this location. I was pleasantly surprised by how quickly they were able to put me in a vehicle, how smooth the process was, and the quality of the vehicle. I loved the vehicle I was in, and Joe ensured that my issues that arose (all due to my insurance, not Enterprise) were taken care of. They have great prices and great customer service. If I ever need to rent a car again Enterprise Yucaipa will be my first choice.
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September 2023 by 3Design Engineer
Joe is a solid dude and delivers, excellent service, made me and my family's day despite having a rough one. Thanks for the help Joe and getting the suv yukon
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August 2023 by Haylee Darcy
Enrique and Joe were more than helpful. The car I rented was clean and they were very accommodating. They also sent someone to pick me up to go to Enterprise and the driver was very friendly. Overall excellent customer service and experience.
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August 2023 by J B.
My husband got into a car accident, and through our insurance we were allowed a rental car. He choose Enterprise in Yucaipa, and was treated with the utmost courtesy and friendliness. He highly recommends their service.
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August 2023 by Violett H.
Unfriendly people, the little boy who's the "branch manager " loves to laugh at people when they can't find things. They love to threaten you &' if you can't get a car they will send you walking in 100 degree weather
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July 2023 by Desiree F.
We rented a minivan online that would hold 6 people from enterprise in Yucaipa. The morning of our trip they say they don't have any vehicles that would hold six people. So morning of our trip and we're dead in the water! Thanks enterprise for ruining our morning! Never again! Clearly your website is not updated. You were zero help in finding one elsewhere leaving it all to us as we're trying to leave town! You as company at the Yucaipa location are horrible! Lesson learned! Will never try this company in the future!
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July 2023 by Angela E.
If your looking for a car to rent this is the place to go. The office is nice clean and comfortable with never a long waiting period. There vehicles are well taken care of with a good variety to choose from and the staff is very friendly and eager to put you in a car your happy with. The manager there's names Joe and he will go out of his way to make you happy. He's always got a smile on his face and is one of those competent people who makes the experience a positive one. They certainly get 5 stars from me. I wouldn't go anywhere else.
