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February 2024 by Jenny Plant
The staff are very quick & informative!
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February 2024 by Ken H.
Took my car in to have tires checked and oil chkd. Found out I was very low on oil and the service rep. offered to squeeze my car in to have my oil changed rather than having to pay for a couple quarts of oil. I was out of there with an oil change within 30 minutes. I so appreciated the great service and have been coming to this Firestone because of a recommendation from a neighbor. Never have been disappointed. I'll be sure and pass the word around.
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February 2024 by Brandon Sawchuk
Great place CARLOS is the go to guy , helped my grandmother out with transmission fluid leaked and check engine light , free of charge because we have a transmission leak and knows how tight money is for everyone rn HIGHLY RECOMMEND
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February 2024 by Steven Smith
Very professional staff and workers. great customer service. Would highly recommend. lifetime customer
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February 2024 by Cecilia Peralta
They were clear on what they were doing. I waiting and worked online (they have wifi). Price was reasonable and advise was great.
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January 2024 by Dr. Marie Feuer / Life Path Healings
As long as I'm working with one of the managers there that I completely trust the service is excellent
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January 2024 by Michael Arnel
Always good service always friendly and very good pricing And the manager Gary is always very knowledgeable?
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January 2024 by sharon miller
Friendly and helpful staff. Clean environment. Kept you updated on what was going on with vehicle.
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January 2024 by Carlos Samaniego EA
Best auto place ever been coming here over the last 10 years or so. Gary's amazing.
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January 2024 by Raymond Espinoza
Camryn and Greg were extremely helpful and also considerate of my time as I had my infant child with me. Not only did they provide great service as it relates to my vehicle, but they also took time to talk to greet and talk to my infant in the car seat. It seemed genuine and not forced at all. I felt very welcomed by the two of them. This location seems very well managed as the employees seem like they enjoy their jobs and the work environment. Thanks for the outstanding experience!
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December 2023 by mos def
BEWARE of this place in Yucaipa!. My grandpa went here a month after we changed his brake pads, he forgot because he is 92 years old and this place told him he needed brakes and charged him $500 for new brake pads when they were already brand new.When I brought this up to the manager. He just wanted to give me the money back and told me to keep the brakes. And I said, no I wanted the original brakes that I put on and he said they were thrown away.Steer clear of this place. This is elder abuse and these are scam artists
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December 2023 by Charles Holtzleiter
My Main Man Gary was super helpful. They got us in and done even though i was on a time restraint. Now our whole Fleet goes to Firestone in Yucaipa!
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November 2023 by Kendra Crowe
This was the best Firestone I have ever gone to! The owner treated me like family and staff was amazing. They took me in last minute after an emergency trying to get back to Arizona. The service was amazing and Jose really saved me! Thank you all again!
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September 2023 by Ewan Tanner
This shop is fantastic. They are both professional and customer friendly. Our car started vibrating and the check engine light turned on as we were driving home from our Labor Day weekend. Gary, Carlos and the team took care of our car and took the time to suggest activities for our family to do while we waited. I highly recommend Firestone and their team!!
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September 2023 by Joseph Genther
Would have been nice to know about an inspection fee and how much before picking up my car. Usually they include that in the repair. Then they can't even fix my car anyway. Frustrating.Update, I brought my car here because it overheated nearby. I was told the head gasket was blown so I had it towed to a full service repair shop. The thermostat had failed, no surprise, but they tested for head gasket leak using multiple tests, including a dye test, and found no leak.I won't be back to this location again.
