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November 2023 by Justin H.
Great shop, clean and very helpful staff. Got my tires rotated in a timely matter. Rotations are free.
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November 2023 by Richie P.
Great place. Helped us out after a getting into a bad situation. Open Sundays. All around great experience
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October 2023 by Mick
Rob, Was very professional and polite. He took care of me very quickly.The service was excellent. I recommend them to anyone
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October 2023 by Nicky G.
Excellent service and efficient. They answered the phone promptly, they didn't have the low profile tire I needed but informed me that they can order it as they may be able to get it by the end of the day. Sure enough I got a call back within a few hours that they received my tire and installed it by the end of the day. I like how they're open till 6pm which I think is a brilliant idea to accommodate customers who doesn't get off work till 5 and that's exactly how I was able to get my tire replaced the very same day I called. The price is a lot better than most and they carry wide variety of brands. Ashley and the young mechanic are very helpful, he explained to me the damage on my flat tire which I appreciate. I highly recommend Yucaipa BigBrand Tire!
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September 2023 by Mike S.
I purchased 4 new Michelin high performance tires at a great price. The customer service by the manager at Big Brand was exemplary and installation by the tech was neat and timely.Big Brand tire was recommended to me by a few people and I will highly recommend Big Brand tire to others.
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September 2023 by Foster Family
I had a nail in my tire and made an appointment to get it fixed. I was told it would take 45 min. An hour and a half later they brought my car out front, as I’m on my way out of town my tire pressure light goes off again. They never even patched my tire! Nail is still there… still losing air!
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August 2023 by Kelly Eckley
I had my car towed to the shop and arrived at 5:45pm in desperate need of a new tire. The employees were kind and helpful even though it was the end of their workday. They had me in and out in less than 30min, and even offered me a cold water bottle while I waited. I would definitely recommend.
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August 2023 by Richard Hutchison
Tyler and his team knocked it out of the park like always! Our poor Corolla needed some extra TLC and they did a phenomenal job with our brakes and new rotors and even helped us fix the crazy loud sounds we had been hearing in the car for a year. I literally could not remember what a quiet car sounded like, it was eerie (and incredibly relieving). Turns out replacing a worn out bearing will do that to ya!Anyways, we have always gotten Stellar service from the team at this Big Brand and we are happy and grateful customers. Next time you need your car checked out, this is the team you want. Thanks guys!
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August 2023 by Pam Boswell
Tyler was great ?? He gave me the information I needed and stood by his quote. Great service ?? Good people!I will go back to them for service!
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August 2023 by Shirli 5718
Excellent customer service. Comprehensive recommendations for other needed repairs. Work done timely and very thorough, including free tire rotation. Very good experience.
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August 2023 by Rodrigo D.
Service is always top notch here! Staff is always available to answer any questions you have. Got me out within in 30min with my oil change.
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August 2023 by Kelly E.
I had my car towed to the shop and arrived at 5:45pm in desperate need of a new tire. The employees were kind and helpful even though it was the end of their workday. They had me in and out in less than 30min, and even offered me a cold water bottle while I waited. I would definitely recommend.
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July 2023 by David Leonhart
I’ve had a couple flat tires repaired here. They never give me any hassle or charge me any money. Waiting room is nice as well.
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July 2023 by Matt M.
I'd called into Big Brand and they were able to see me right away for an alignment on my 97 Acura Integra. The guys were friendly, quick, thorough, and took care of it for a very reasonable price. I'd go back to them anytime and will recommend them to friends/fam going forwards! Thanks.
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June 2023 by Crystal Soward
Very honest, trustworthy place. Instead of trying to sell me parts for a service I needed done they printed me info about a recall my car had for the issue. And went out of their way to try and remove a screw that was preventing me from putting my license plate on. I will definitely be a returning customer.