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February 2024 by Linda Boland
Believe all the bad reviews - check Yelp. If you make an appointment here, expect to wait 30 to 45 minutes minimum. They do not respect the pet owner's time, in fact they make you pay $75.00 to insure you show up, then they do not show up. They do not have kindness towards animals. My 15 year old dog shook and panted for 45 minutes and they didn't care. This has happened to us 5 times and I have seen countless people have to leave the lobby because they had been waiting so long. I have been a customer of Green Valley Veterinary Clinic since 1989 when Dr. Ellis was there. He was a kind man, a great vet who loved animals. This breaks my heart to see what new ownership has done to this local Veterinary Clinic. It appears they have vets who circulate and no management of the front office and appointments. If my dog were not so old and needing allergy medication, I would leave in a second. If you are a new pet owner or relocating, think twice before using this clinic.
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February 2024 by Gabriele Miller
The staff and doctors are very nice and helpful, the prices are a bit expensive ?
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February 2024 by Suzan Ripley
Green Valley has wonderful staff including a few different vets. They are compassionate and caring and have helped me with the good and the bad. My elderly cat got catastrophically sick and unable to walk last summer and they helped with many solutions, and when her age kept her from recovering, the staff were very kind through the sad decision I had to make and I was able to spend as much time as I needed to say goodbye and love on my sweet girl. Opposite end of the spectrum, in my elderly cat's honor I adopted a few new loves, and Green Valley just spayed my 6 month old rescue cat. Very helpful staff and the vet took time discussing how my kitty did thru the procedure and the care she needs at home. Green Valley is the sister vet hospital to Oak Glen Animal Hospital. I highly recommend both and they each may handle different procedures from the other, so do check them out!! Thanks Green Valley!!
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February 2024 by Rachael Davis
DO NOT GO HERE IF YOU LOVE YOUR FUR BABY!This place really has gone down. I didn't want to believe it from people close to me who said not to go there. After I lost my white lab in my living room and he suffered because they refused to make him comfortable and had an apt the following day after his passing.. I put time between green valley and my fur family.A year later my cat got an infection and the vet REFUSED to drain, sedate and medicate unless I also paid for vaccines and a blood panel. All unnecessary but the vet said it was her "golden standard" which is funny because that same "golden standard" is being pushed on people who want a simple nail clipping and i should have listened.I had 3 women(acting like children) implying I was an awful owner because I didn't want to do anything unnecessary in the moment and I wanted to focus on my cats infection seeing as how that in and of itself was going to be costly. But they refused. Argued. Refused meds... Wanted me to sign saying I was refusing medical advice. No I wasn't. I was there for a CERTAIN SITUATION. EMERGENCY SITUATION. You don't go to a dentist for an infected tooth and the dentist refuse to work on said tooth if you can't afford to pay for a tooth on the other side of your mouth that needs a filling first. Makes no sense. UNETHICAL and DISGUSTING BEHAVIOR.I was ultimately kicked out because I wanted to understand why I had multiple women trying to intimidate me to pay $2k for an abscess with a list of things not pertaining to why I was there. I do my own vaccines after getting them done there only 4 yrs prior. Needless to say you have my name! Remove all 5 of my animals from your database as I will NEVER EVER return. Crazy how many others have left.. I talked to so many after what happened to me and they all had similar situations and left. Sad. I praised this place... 24 yrs...Every girl working there makes women look bad. The CATTY highschool DRAMA should never be a part of getting your animal cared for.
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February 2024 by Destiny Egerer
I would highly recommend this clinic, it is the best for my pets needs, thank you to all of the staff. I really appreciate all that you’ve done for us.
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January 2024 by Jennifer M.
GV has always taken great care of our pets. 2 months ago, our cat was not doing well after we picked him up from the emergency vet (kidney failure). Dr. Park was so kind with us and was honest with what was going on with our cat (the emergency vet did not give us a lot information and told us he’d be better once he got home, he wasn’t). It was hard news to hear but he was so kind and very gentle with our cat. It made the hard decision a little easier to make.
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January 2024 by Tyler Jones
Wonderful staff! Biscuit had a blocked intestine and the ladies at Green Valley Vet Clinic took him in fast and took great care of him! they performed an exam, x-ray and surgery all in the same day and sure enough they found some delicious wood in his intestine. Very thankful for their help and highly recommend using them to take care of any furry friends you have!
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January 2024 by christine neri
Staff are very friendly. Office and exam rooms are very clean. Loved Dr. Da Vore very knowledgeable and explained things. Will Continue taking my dog there.
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December 2023 by A Fan
I took my furry child twice to Green Valley, one on a major emergency...to my surprise, the staff was so empathetic, kind and quick to ensure my doggie was going to be seen asap. Dr Scott took her of her during surgery, and we came back again for teeth surgery and once again, every contact, care and experience was beyond my expectations. I understand, staff, vet techs and Doctors alike have to go through a lot of stress dealing with us patients Moms and Dads, but they are always calm, informative, professional and kind. I appreciate them more than words can say, and would recommend them anytime. I live in Redlands but no problem coming to Yucaipa!
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December 2023 by Gabriela Morales
I like it because everyone is very friendly and always treats my dogs and me well.
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December 2023 by James Bransford
The best ? ever....
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December 2023 by Mary Escareno
Great customer service they helped my puppy feel a lot better the next day
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December 2023 by linda ginter
Best vet ever. Amazing techs
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December 2023 by Teresa Acosta
Dr Park is such a blessing. Really took his time . Together we decided on a treatment for my baby she is almost16 and not doing well.
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November 2023 by Brittany Valentinee
The vet assistants are always so sweet and patient with my pups. I have brought multiple of my pets here and they always treat us with compassion. I was just in with two of my labs, one of them being 7 months and FULL of energy and they were the best. I wish I got the two girls names that helped us but they were great.
