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January 2023 by Jolene Gustason
It is usually not busy here and you can get in and out pretty quick
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September 2022 by Judy Schultz
Love the ppl there and they help me what I need for my car and I recommend napa for anything
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July 2022 by Donna
I love auto part stores and this one has great service and they can get you anything you want or need.
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April 2022 by Diablo Joshua
Helpful and friendly. Huge selection on in-stock parts. Thanks for the help guys
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March 2022 by Christian Augusto
Great, they always get me what I need.
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January 2022 by Beast Mode
Ordered online and pick up was easy. Store was clean and well stocked and the staff was helpful.
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January 2022 by John Faulks
Called in looking for snow chains and they had what I was looking for. The staff kindly set them aside for me. As I picked them up I was advised not to drive on dry roads and keep a speed of 25mph as they also wished me a safe trip. I appreciate their services and advice. Thanks!!
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September 2021 by Renee Elliott
The parts guys were super helpful and nice. They tried really hard to find the part that I needed. They didn't have the part but they were able to suggest a place to go to find the part.
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August 2021 by Robert Sanders
I always found Napa to be a little more expensive than everyone else. This store which is recently opened was on my way home so I stopped for a transmission filter. A couple of the guys from the old auto parts store are still there and one of them helped me and pulled my part and it was a reasonable $15. Like I said in my past experience with Napa the part generally were substantially more than say O'Reilly's or AutoZone. I was pleasantly surprise to find the price was right alongside either one of those stores. I'll be going back I believe.
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March 2021 by Edward Altamirano
The price on a Legend Napa Battery 7549 was $140. They gave me a military discount and a visa gift card for $10. Good deal. I had called the Beaumont store, however they never called back when I asked for 7549 battery. They said it would take a week because they had to bring it out of state. The Yucaipa store had the battery and they called me back when they found it 1/2 hour later. Overall a great price for a battery with a 75 month warranty. The customer service is good, management just needs to implement a protective mask policy. Wear masks and demand that customers walking-in are doing the same. It recently changed ownership and is in the process of remodeling.
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February 2021 by Andrew Drazin
Thanks to Ross the boss for helping me out with my build.
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November 2020 by Steve C
Wonderful store, staff is so friendly and knowledgeable. Can't recommend them enough, they care and can provide that personal service that many other stores are lacking. If you want to see an exceptional example of customer service this is the place. I'd give 6 stars if I could...if you come here and have a bad experience it's your fault not theirs.
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October 2020 by Matthew Y.
Great parts. However, had a brake pad wear down to bare metal within a month. They wouldn't honor the warranty on parts because they said it was not a part issue it was something wrong with the caliper or the car. Mechanic at Exclusive Auto Yucaipa said that "no, it's the part." I give 3 stars because this is a deal breaker for me. Autozone does better honoring warranties. Even if parts arent as good or equal in some instances, lifetime warranty at Autozone pads is better than better pads at House of Quality, with a limited warranty they wont honor. They may have just lost my business. It's covid, I don't want to buy 2 sets of brake pads in a month due to manufacturer error. I've gone to this place for over a decade. Not anymore. Not unless I am desperate and they are the only ones with what I need.
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August 2020 by SS Energy
Great experience every time, if the part is not in stock it usually is by next day!
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August 2020 by R M.
I regrettably drove past this place a few times not knowing how good it is. No more 20 year olds at chain stores answering the phone asking what vehicle it's for !If your a hot rod kinda guy GO HERE ! People actually know what they're doing and talking about. I can't say enough positive things.
