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January 2024 by Rachel Walters (Walters Family)
My first visit to this location was over a year ago when I had a screw in my tire. They fixed the tire at no charge and just asked that I consider them when it was time for new tires. A couple months ago, I went in for another screw, which they again fixed at no charge. At that time I also had them do an alignment, and we discussed the condition of my tires. I was told I was getting very close to needing new tires, and they gave me several quotes on different tires. But at no time did I feel pressured to buy right then or to buy a certain brand. I called back a week later asking them to run several more quotes on other tires my husband was interested in. We finally selected a brand, the tires arrived the day after we ordered, and we had them installed the same day. I have been so pleased with the service at Les Schwab. The employees are always extremely friendly, the waiting area is very clean and comfortable, and I’ve never felt pressured into a service. I will now be using them for all the different services they provide, as they have proven they value customer service.
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January 2024 by Your Traveling Potter
The business of people is evident in this place. From Montana to CA, the employees treat you like a special person. I appreciate the guarantee on the tires✅
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December 2023 by Tim Holt
Screw in my tire, in and out 30min! Office waiting area and shop clean on my previous visit . This visit about an hour for tire rotation.Employee friendly and knowledgeable.
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August 2023 by Melanie .A
stear clear if this place ... they r nice... but they r hacks..... ruined all my lugnuts then wanted to sell me new ones... Left the stearing box bolt finger tight. I'm sure glad the only thing that happened was a crooked stearing wheel... I took my Exp. back to ford so they could fix the 4x4 alignment.which was probably most likely done by some cross-eyed mech....
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August 2023 by Kerry Dees
This place ripped my son off. College kid with a bolt in a tire. New….good tires btw. Instead of patching the tire they told him he needed a whole new tire. 150 bucks. Ridiculous. Maybe your company could try customer service instead of taking advantage of people. I guess the fault is ours for sending our kid there without knowing that he would be taken advantage of. Helping people in need goes along way, being able to trust a company to do the right thing must be a thing of the past. I’ll never come to any of your establishments again and I’ll make sure no one I know does either.
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July 2023 by Richard Vasquez
On more than one occasion this location has come in. Clutch. Have helped me with several punctured tires at no cost to repair the flat. And the staff is always timely and kind. Thank you guys for your service today
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June 2023 by Zack S.
Super friendly and helpful staff, replaced the nail in my tire in a proficient and quick manner!
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June 2023 by Josh Sarwono
I came in with a considerably big hole on my tire. They honor the warranty, they didn’t talk much, they just WORKED at it right away. This branch is very different with the other ones.Jordan fixed it right away. I even shed a tear when he brought me my car back. I was in so much distress, hit a chunk of metal at 5am and thought I’d have to replace all of the tires. Les Schwab Yucaipa came in to save the day.All staffs did not waste their time.
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June 2023 by Michael Mccarthy
The desk lady selling/giving tire advice was a bit condescending in attitude.I know more about tires then the average customer, she didn't seem to pick that up.When selling $100s in tires, less attitude, more direct information is needed.
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June 2023 by Kyle Robinson
Clean facility and highly professional. You will receive top value of service. I have been both a customer and employee.
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May 2023 by Kaneki K.
Matthew and Miguel always do everything as quick and professional as they can, always tell it how it is and nothing extra. They do everything well and it's how a place should be run. Cool people. Always get my tires here and tire issues fixed. Recommend you do the same honestly.
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April 2023 by Darwin De Leon
This place is amazing, I walked in with questions about tires and walked out with new ones! They were able to squeeze me in that very day. Super friendly and very professional.
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April 2023 by Lacy D.
Needed my tire repaired before work. They helped me right away and got in and out within 20 mins. And Fantastic customer service.
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March 2023 by Boyd M.
Had a screw in my tire and called another local tire shop who wanted $30.00 to patch it. I called Les Schwab in Yucaipa and they were very nice over the phone saying" bring it in at no charge". They could mot have been nicer even though there was no charge.. The location is very clean also. I will definitely be back in the future and I live over 40 miles away in Chino.
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March 2023 by Karen Perez
I had nail in my tire, it only took them about ten minutes to fix, they also made sure all the other tires were good and it was FREE. Really clean shop with espresso machine & Popcorn machine! Employees were really nice!