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February 2024 by Phyllis Wolfington
Love old company’s, great service. Thank You
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February 2024 by Marie Lindsey
Pep Boys took me in even though they had a full load of other cars to work on. They fixed my flat tire and charged me nothing. I am very appreciative of their wonderful service.
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January 2024 by Ashley Salazar
went in for assistance for a mishap on my drive home different location. Management at that previous location directed me to this location to check out my car and I walked in confident that I would get the amazing service I got at the first location and I was very wrong. The woman at the front desk was beyond disrespectful and rude. Working in the customer service industry, I understand how important delivery is and the impact it can have on a situation. I was laughed at, talked over, and made to feel as though I was incompetent to understand the severity of the issue with my vehicle. The manager was super nice and agreed to check on my car with no hesitation. But as soon as he walked out, the girl at the front desk proceeded with her rude and condescending approach to the situation using phrases such as “it’s not that hard”, “it’s not that difficult”, “the splash shield is not even important”, and “you can remove it by yourself”. Needless to say I left that location and will not be returning. The stars on this review are for the supervisor willing to help.
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January 2024 by Lana Nichols
Pep Boys of Yucaipa is awesome. Fast friendly and knowledgeable. They get it done and its done right.
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December 2023 by Angel “CASPER” Madrid
420 good people
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December 2023 by Scott Moore
I like going to to pep boys with all our vehicles they do a very good job quick and efficient ,thank you very much pep boys
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December 2023 by Chris McGinn
Very professional staff and excellent service. My truck was serviced in a very reasonable time on a very busy day
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November 2023 by Casper Madrid
Good people I took care of my mom's car they took care of mom's car perfectly it felt beautiful and nice honest people Yucaipa Pep Boys
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November 2023 by Monty Dale
I went to this pepboys about hour and 15 prior to their closing time and the lady said they couldn't change our tire because they was closing in hour. They had no cars in the garage.
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November 2023 by nicole harmon
Had a nail in my tire and they got my car in took care of it right away.
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November 2023 by June Tapscott
Mark at Pep Boys in Yucaipa was amazing along with the service staff! Will definitely be back and recommend.
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October 2023 by jennifer nagro
Great customer service
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October 2023 by Mike Villegas
They always provide quality work at a reasonable price. I recently had the brakes changed on my wife's Range Rover. The dealership wanted to change all the brakes and resurface the rotors, and wanted to charge well over $1,500. I took the Range Rover to Pep Boys and after the inspection, turns out that only the rear brakes needed to be replaced. The total cost out the door was a little over $500. Saved myself about $1,000. Thank you Pep Boys!!
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October 2023 by Hillary Smith
Have been coming here for some time. Love how they’re honest and they explain things thoroughly, giving me peace of mind. They’re truthful about the wait times and they let me know what they’ll work on or what they recommend when I return for my next service. Very amazing
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October 2023 by Alec McKinney
I strongly reccomend this place if you hate yourself, are a fan condensending/rude customer service or love pissing money away into a void for nothing to get fixed. They do not honor their warrenties and blatently make up lies to your face.In short I paid over $1200 dollars in 2022 for my AC to be fixed and it broke each time. After 3 months of replacing my air condenser it broke and it had a year warrenty. They tried to accuse me of putting a wire mesh near my condenser, in their words "farm grade." They were obviously the last ones under my hood. They either wanted to mess with me because they didnt like me for a particular reason or they just do shadey business. If you wanna get screwed over come to Pep Boys Yucaipa.Pretty sure they pay google to remove any negative reviews.