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February 2024 by Jakob C.
This place is an absolute nightmare. Not only is it old and dirty but I can't cancel my membership after 4 months of trying. I've called 14 times left voicemails, wrote letters, contacted the management company and told the manager to his face, "cancel my membership" and I still can't get help. After putting a stop payment on my bank card because I couldn't cancel powerhouse is now sending me to twinnoaks agency that's is harassing me demanding I pay them for past due payments that keep getting bigger yet I can't cancel. This place is a complete scammer nightmare. Stay away at all costs.
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December 2023 by Jim Wharton
Great place to work out. Staff is awesome and very helpful. I feel very comfortable there and they have a very good variety of equipment. Clientele are all respectful and polite as well.
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October 2023 by Rebecca C.
Terrible place for a women to workout, I'm a total gym rat and was there almost daily for a few months, had a few incidents that I felt absolutely gross and like I was being stared at so hard by this guy who claimed he was Tom cruises stunt double. I'm not even kidding. There is ONE men's restroom and one gender neutral, where men piss on the seat and leave the seat up constantly, also they are gross and never clean, never have TP. Very outdated hand dryer that don't really work and very outdated everything really. I would be willing to put the creeps/man culture shit aside if I was able to get my workout in but I can't even do that without a roach yes a ROACH trying to crawl on me. I have a video of that one. I tried bringing this to the owner's attention and he winked and said that it's extra protein. Didn't take anything I said serious. The locker rooms haven't been properly cleaned in ages, smell very musty and I felt gross keeping my stuff there. I also was pretty shocked at how the owner started acting when he found out what I did for a living - very unprofessional and creepy. There isn't even a solid wiping system for after using machines, there is 2 old towels that smell like mildew and 2 spray bottles for the whole dang gym. Very happy to never ever come back here, I really have gotten back to enjoying my workouts in peace over at revolution fitness, I would rather pay extra money and workout in a clean, safe spot.
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September 2023 by john arrizon
This gym takes me back to my HS days! And I love it! Everyone is super friendly! It’s that old school, come in and work kind of feel!
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July 2023 by Brian Toro
Awesome Gym. Was recommended to me by a friend and very glad i joined. Extremely affordable - less then half what i used to pay at an overcrowded golds, way more equipment then necessary so youll never have to wait for anything, great reputation, organized and clean, staff is super friendly, and all expenses are straightforward. Highly recommend to anyone in the area.
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May 2023 by cory burch
This gym is awesome, good machines that you can't find at the big name gyms, there isn't a bunch of kids taking tik tok videos of themselves, you aren't waiting forever to use the equipment. It's a cool little hidden gem for people that want to get in, get their workout, and get on with the rest of their day.
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April 2023 by Derek H.
You want a mental workout that will test you more than any physical one you have ever been through? Try cancelling your subscription from this place. Seriously, only the Lord, Jesus Christ, Himself could will that into existence. You would have better luck catching a dry fish than cancelling your subscription to this place.The billing company is in Connecticut? For whatever reason, and apparently they're stuck in the 1900's as you have mail them in order to resolve this. You can try calling, but good luck getting an answer or receiving an answer from your message because they're too busy counting up all the money they've managed to swindle out of people who managed to buy a subscription to this gym. I'm surprised said company and this gym don't charge you in shillings or dabloons by how outdated and goofy these practices are. All in all, thank you Powerhouse Gym & shady Connecticut billing company for the mental training, now the DMV visits don't see as bad anymore.
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March 2023 by Doug K.
I've known the owner for almost 20 years. This gym is clean, not crowded, and offers very good equipment that provides all you need for a good work out. In so far as billing, yes, the owner used a 3rd party billing company, and yes, he acknowledged issues and has since used another company. The owner is dedicated to his business, works 7 days a week, and we've developed a good friendship. It's close to my home as well. I've been to other locations and cannot deal with the crowds. Powerhouse doesn't have this. Honestly, I hope it stays that way?
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February 2023 by Eric Schraud
Love this Gym. The owner Ian is super cool. Perfect atmosphere to get in a full body workout.
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January 2023 by Oz Verboonen
It is with great disappointment that I must write this review of the gym in question. My son and I joined over two and a half years ago at a rate of $20 per month, only to later be hit with an unexpected $10 fee. When we attempted to cancel our membership, we were told to submit a 30-day notice to a company in Connecticut, which we did six months ago. However, Twin Oaks claims that they never received it. The customer service at this gym is simply unacceptable, as I have repeatedly tried to resolve this issue but have only received the same automated response: "Please call and leave a voicemail, and someone will return your call." It is a shame that such a nice gym has such questionable billing practices. I would caution others to be wary of this establishment
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September 2022 by Goal Frey
having a lot of trouble canceling my membership. Really wish I didn’t join.
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September 2022 by Billy ..
Billing issues? Broken machines? Low budget operation? Go to one of the other gyms in town....
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July 2022 by Timbnsf S.
Love this spot, it's small , cramped, not everything you could imagine but if you want to workout and just do you. This spot has your back. A great owner and it's really never packed. The only negative is a serious lack of woman lol
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July 2022 by Cameron Massey
The membership cancellation situation is a nightmare. It's taken me months to try to escape monthly payments. My best advice for navigating the trouble is to never get involved in the first place.
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July 2022 by Cameron M.
This gym has charged me excessive billing because my requests to cancel my membership have been ignored for months. The gym isn't great already, and really not worth the trouble they put you through to leave.