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February 2024 by Jim Carron
Great job Michelle thanks for the tow--you deserve a raise for such conscientious customer service, hard to find these days.
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February 2024 by MICHELLE A
rude secretary! never coming again
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January 2024 by Doug Cottingham
Great company, they always answer the phone quick reliable service, I spoke with Jessica and Tammy very understanding dispatchers, affordable tow service and storage.????????
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January 2024 by Gabby Avila
Sam thank you so much for the amazing customer services. For your feedback, for the honesty. I am beyond grateful you came so fast to our rescue at Walmart in Beaumont. You have no idea how much we appreciated you. ?
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January 2024 by Darrin Odell
Friendly and helpful
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January 2024 by Funisha C.
Michelle was an amazing driver. Got me and my car home safely. Made small talk avoiding the awkward silence that sometimes comes along with a tow ride home with strangers. Michelle took care of everything. I didn't get bothered with paperwork, payment issues, extra fees etc. Definitely made it a simple and smooth process.
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December 2023 by L T.
Richard arrived in a blue tow truck marked road runner (I believe I have the right company). He was sent by god at 1am when my Tesla died on the road and Tesla Roadside refused to send anyone out to get me to a charging station. I called my insurer and they had him put in half an hour. Thank you again to this company he is a professional and towed with extreme precision into the Tesla charging stations.
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December 2023 by Jose L.
Pedro was really professional and a great person to talk to on the road my car broke down and he was very responsible on getting back at me with the time he would arrive and he handled everything very smoothly would 10 out 10 recommend !
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November 2023 by Konrie Angel
Nick changed the entire rest of our day with his positive attitude and uplifting presence. I will forever be indebted to this man for rescuing our family when we were stranded. He came in a timely manner despite the early hour.
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October 2023 by Lauren Soules
These guys were a lifesaver!! I needed a specialty tow and they handled it no problem. They were fast and efficient and most of all helpful!! After getting everything hooked up and ready, they even helped find a hotel closest to the shop where my truck was going so I had a short walk in the morning! After the stress of breaking down on the side of i10 they were a big relief! If you are ever in need, don't waste your time calling elsewhere. These guys are amazing to say the least! Thanks again for everything!
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September 2023 by Jodie H.
Doug from Roadrunner was fantastic!! He got to my car quickly, was very friendly and helpful and then took pics of my car once it arrived at its destination to give me a time stamp of its arrival. Excellent service! I only want to use Roadrunner towing from now on!! A+++
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September 2023 by Kate Z.
Made an appointment and they reschedule three times, and still never showed. They took the 1000 and never showed to pick up the car.
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September 2023 by R S
They were professional. Especially, with the car accident. I was able to retrieve items from my wife's car at their lot.
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September 2023 by IE Pacific Poppas Bulldogs 909
Very unprofessional no communication skills at all they said they came by looking for us and not once did the towing truck come by or call us they had us sitting here for 3 hoursService: Car towing
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September 2023 by James K
Fair price and the operator was on site in 12 minutes.