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July 2024 by Garry W Shipman
Went into the AT&T store to get some help with my phone and also pay my bill, because I was having issues with their website. Aaron, was the representative that greeted me and helped me with my phone and paying my bill. He was Professional, yet friendly and knowledgeable in taking care of helping me change the password for my account as well. He was great, and I will definitely go back and see him if I have any more issues or problems with my phone or account. He was great.
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July 2024 by Mackenzie Smith
I went into the AT&T store today and was pleasantly surprised with the amazing customer service the workers had. They answered questions I had before I even asked. They helped me with what I needed and got me in and out of there.
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March 2024 by Jesse Salazar
Purchased iPhone 15 max pro 512 gb all went well only thing was 3hrs to transfer all my apps and photos to new phone but other than that all else went well
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February 2024 by Brandon B.
Great store experience when going in for a phone upgrade. The three guys there were very friendly and made it a super smooth process. We watched them take care of a couple other customers who came in with device issues, and it just seemed like they really cared. Will definitely go back again if we need anything cell phone wise.
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February 2024 by Luis N. Pagan Fernandez
2 people only working at the at&t store, they did a stupendous job getting there clients what they needed and as efficiently as possible. There names are Arron & Jose from Yucca valley.
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February 2024 by Denise Bronson
Excellent service from Jose the store rep. He really knew the products and was fast and efficient. Glad we gave our local AT&T a shot.
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January 2024 by Janet Platupe
I went to pay my bill to restore my service. My service did not come back on so I went back to the store and they told me it would take 24 hours! The next day I called AT&T and got a really helpful person who told me the payment I made was not applied correctly which was why my service didn't work. He then got it all done correctly. The store employee who told me it took 24 hours for service to come back on appeared to be the person in charge but he didn't really seem to care and was totally disinterested in helping me and obviously did'nt know what he was talking about!
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December 2023 by Jon palmer
They just mess everything up. I went to upgrade a device and change the number. A 3rd line was added , my primary phone was canceled, my installment plans were moved around , and I've had no help since. The 3rd line somehow had my phones installment plan on it and if I canceled it, I'd be paying the whole phone off at once. I've been to the store multiple times only to have them make problems worse. Now I'm down 4 months of payment to a line I never use and might owe the whole phone? Just make the drive down the hill and avoid them all together.
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November 2023 by Matthew Montera
Horrible. The rep I talked to, Jason, gave me information that was incorrect and is now going to cost me hundreds of dollars and force me to cancel my AT&T plan that I’ve had for a decade. I wish I had never come here.
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October 2023 by Matthew M.
Terrible store. The manager and person I worked with, Jason, gave incorrect information that is going to cost me hundreds of dollars. I am cancelling my AT&T service as well. Do not go here if you can avoid it.
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September 2023 by CS
Both times I've been in here to set up a new tablet and upgrade my phone, Jason was so incredibly helpful. He wasn't pushy about purchasing accessories or extras and he was very transparent about charges that would be added to my account. He's a wonderful sales rep! Ask for Jason! ?
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September 2023 by Stephanie “Jade” Chiang
Definitely worth the money to pay for products from a Prime Communications partnered store. There is more expert service here, and they give business owners a discount! Looking forward to doing more business together.
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September 2023 by Emily Staggs
Jason and Angelina at the Yucca Valley, CA branch assisted my father and I with new phone purchases. They were kind, professional, .and patient. Thank you!
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September 2023 by Sally Jayes
Super experienced staff… we received the best products for our needs
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July 2023 by Maryhelen Billingsley
Very helpful love there phones
