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January 2024 by William Werner
Have great customer service
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October 2023 by J Smith
Does not offer the services listed
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August 2023 by Tiki dave
I Love Chet's.My New Dish Washer. Was delivered, with Class.Thanks to Steve and John.And the Lovely Lady, that sold me, this Wonderful Dish Washer.Was very kindWas very kind...ThanksDavid C WardMuch Better, To buy local. Businesses. . T
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August 2023 by Jan Ward
My husband bought me a Maytag dishwasher, Chet's were on time, polite and clean. It runs like a dream, really quiet. I would rather support smaller businesses then any box store. Thank you.
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July 2023 by Thomas W.
Bought my washer from Chet's was an easy experience however when it came to warranty of a 1600.00 washer they refused to come to my home even when the manufacturer said they would pay extra. Of course this was after they sold it and never said we won't service your area. They just want to make a sale not very up front or helpful
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July 2023 by David w
I totally love Chet's Appliances.\nThanks to Steve and John. The Lovely Lady that Sold me, this Wonderful Dish Washer. Much better to buy, at Chet's. Than over priced Home Depot\nVery happy\n***** * ****
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April 2023 by Hope Gilbert
Thank goodness for Chet’s here in Yucca Valley! They tried so hard to fix my old refrigerator, 3 visit’s, it was dead. When I went in to Chet’s to replace the refrigerator, they not only gave me a great deal, but they made sure everything was taken care of. The old refrigerator gone, new refrigerator in, and set up. I’m glad to tell everybody, shop local ?. Chet’s is great!
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April 2023 by jeanette janssen
Very friendly service! Needed a new dryer and they had one in stock. Was able to purchase and take home in same visit. I support local small businesses whenever I can.
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April 2023 by Joseph G.
Amazing service! Brian came by 3 times to diagnose and fix an obscure issue in our refrigerator, and only charged us for the first visit. He's extremely knowledgeable, friendly and helpful. Very prompt service as well. I would absolutely recommend Chet's to anyone in the high desert.
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April 2023 by Flanagan J.
I have been using Chets Appliances for years. I have several rental properties in Yucca Valley and 29 Palms. Although I do not use them often every year as some years appliances break down more often than others. They are there when I need them and they are available within a week or 10 days. They are timely, reasonably priced and I trust them. It is reassuring to know that my stove, washing machine/dryer or refrigerator that is not working truly needs to be replaced. You can't get this type of service in the lower desert. Companies are just to busy and charge alot. I hope they remain the same ie small town atmosphere and excellent. I have also had to replace a refrigerator and the process at Chets was seamless. Without a doubt I will recommend them 100%. Flanagan W.
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February 2023 by Barbara E.
My refrigerator went out during the night. Only place in Yucca Valley would be about a 2 week wait. I have no other refrig so my food would all spoil.The same lead time existed if I drove to Palm springs; however, their would be more options to choose from. I called Chets in Yucca Valley. They told me they had 2 refrigerators like I wanted one a little smaller. They moved last April 2022. Once I found their new location in the shopping center where Big Lots is, I was in and out quickly. They specialize in dented new merchandise. Dents are usually on the side. You need to decide if the discount for dented merchandise suits your needs. My handyman picked up the refrig and I had a refrig the same day in lieu of 2-3 weeks. The 2 ladies I chatted with were both very helpful and knowledgeable at their jobs. They got me written up quickly and on my way. There was no issue when my handyman came an hour later and loaded the appliance on his truck. I was happy to be back in operation the same day.
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October 2022 by Corey Baars
Once again... Just drive down the hill you'll get whatever you need fixed faster. And you won't be lied to.Brian just decides not to show up even though the owner is sitting at the house. Had even called to confirm that morning. Had no problem last time opening up the gate and leaving a note before said appointment time....so why not come up this time? My cameras say he never was there....When he finally makes it out.... Doesn't even stay to make sure washer is fixed. Just leaves. Will not be giving them my business ever again. If I could give them a 0 I would.
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September 2022 by jpowellcmc
I stopped by to buy a hard to find part for a small stove. The repair person helped me trouble shoot the problem, though we could not figure it out, he gave me a part, and did not charge me.Very friendly and very helpful and did not mind that I helped him.
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July 2022 by Susan O.
I absolutely "LOVE" this company. I have had Brian Holy out a couple of times and I swear the man could build a washer and dryer with no problem!!! He just whips them apart with ease and goes through them with a fine tooth comb. Nothing is going to escape him!! I had a couple of men come and clean out my garage and they broke off the whole electrical panel part and covered the dryer with a tablecloth and left without telling me. Brian was right there, and explained everything. They are not making that part anymore, but he took the time to look it up online and found it for me to purchase (not cheap) but I ordered it and he is coming out to install it for me on Aug. 4th. Anyone else would just try to sell you a new dryer, but not Brian:))) He is incredible!!! I absolutely love my washer and dryer, a beautiful set and he takes such great care when working on your appliances. He is worth his weight in gold!!! I just love he and his company!!!!!
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July 2022 by C B
Made an appointment for my washer to get serviced, waited 2 weeks for appointment. Get a call the night before to confirm that the repairman will call the morning of to confirm time , due to that it's a business my washer is at, I needed to be present. Repair guy never calls to confirm. I drive 40 mins away to my property show up with my gate open and a note when he was here. He also told the main office lady he called and it just beeped( same number they had called to confirm on) so he just lies ??? Or can't dial a phone number ??? Well Brian your a liar.Horrible Horrible customer service.