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October 2023 by Randy Evoy
Honest! ? Integrity! Service.. they MADE time for me during a personal emergency!Check engine light came on (I am 5K miles into a roadtrip, I dont need that), Autozone puts me on the computer, I need new Fuel Injectors, probably a 4 to 500$$ repair.They wanted to be sure my problem was diagnosed and fixed right, not just change my injectors. 2 hour diagnostic fee.. fairWhen it was done, I didn't need new injectors.. they cleaned it up while figuring it out, and that was perfect!They could have easily taken advantage of me, billed me hundreds of dollars, wasted days of my time.. but they didnt!! They did the complete opposite.. Honesty! Integrity! Service...Nothing but RESPECT to this team!!Ps.. I watched a Karen go off screaming on them while I was there ... expecting people to work for free..ridiculous Karen!! I would have laughed or worse in her face!! Great Job being professional!
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October 2023 by Kuulei A.
They charges me 130.00 for them to tell me how much they would charge for the repair I needed. Basically 130.00 FOR A QUOTE and they did not inform me when i made the appointment that they were going to charge 130.00 only after I could not do the repair because it was too expensive! I question the charge and the guy at the counter got "offended" that I questioned the charge. I told him I should have been informed about this before they did the "work" of giving me a price. He then began to tell me " I dont work for free. I told him i should have been informed they they were going to charge me for a quote. I felt cheated. They are not honest and took advantage of me. The worst part was him telling me I was cheating HIM and that it was my fault because I called THEM. Awful experience. Don't trust them. They don't tell you their bogus charges up front and then they play the victim. Never again. It was so childish and unprofessional the way they treat their "customers" who they don't care one bit about.
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October 2023 by Ajs S.
I have been living in Yucca Valley for awhile now and have found Ultimate Motors to be the best repair shop in the area. They get to your car and issues on a timely basis and have the parts installed the next day. They don't try to address issues other than the repairs you asked for and their prices are reasonable. I own a BMW and no other repair shop in the area is certified to work on those cars. Their staff is friendly and knowledgeable.
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September 2023 by Lawrence S.
Only shop in the basin that gets the job done correctly and stands by their warranty and work!
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September 2023 by David Lasby
Crooks. Brought my Lincoln Mark 8 in for overheating. They gave me an open ended estimate for $6200 to replace all cooling systems parts, said 5 cylinders were leaking down and would probably need new heads possibly more. I towed it home and had my mechanic friend look, he replaced the thermostat and it ran cool.
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August 2023 by Kayla Odom
Cannot say enough good things about this place! Car broke down, needed some expensive repairs. Mike and his people took such good care of me and my car! Would recommend them to anyone. Very fair prices and great service.
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April 2023 by David C.
I have known Adam for years even before he bought the business and the people he has working with him are all top notch!
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February 2023 by hargav noname
ultimate motors has very high prices for average work. i stopped by because check engine light was on. they told me i could have an appointment over a week later. bummed- but i made the appointment. I had asked if it was safe to drive while waiting for appointment and the rude man at the front counter said "does the car start? then you can drive it" they did not even know what was wrong with it. So i go back to ultimate motors for my appointment, wait 45 minutes to sign in and the rude man at the counter told me it would be days before they could even look at it. This was a Thursday morning. Why did they make me wait over a week to bring car in to be parked there until they had time to diagnose it. That was totally messed up. i was finally told by a friend to just go to autozone and they can diagnose it for free. I will never go back to Ultimate motors. they are not trustworthy people and they certainly do NOT care about the residents up here. AAA approved we shall see about that.
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February 2023 by sprinkhaan caveletto
ultimate motors has very high prices for average work. i stopped by because check engine light was on. they told me i could have an appointment over a week later. bummed- but i made the appointment. I had asked if it was safe to drive while waiting for appointment and the rude man at the front counter said "does the car start? then you can drive it" they did not even know what was wrong with it. So i go back to ultimate motors for my appointment, wait 45 minutes to sign in and the rude man at the counter told me it would be days before they could even look at it. This was a Thursday morning. Why did they make me wait over a week to bring car in to be parked there until they had time to diagnose it. That was totally messed up. i was finally told by a friend to just go to autozone and they can diagnose it for free. I will never go back to Ultimate motors. they are not trustworthy people and they certainly do NOT care about the residents up here. AAA approved we shall see about that.
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February 2023 by Scott C. Hollenbeck
My mom's car was overdue for an oil change and tire rotation and has been a loyal customer for years. Owner and the staff were very friendly and was treated as if they've known me for years. Upon leaving, the gentleman at front window expressing get well wishes on a speedy recovery to my mom. Appreciate your kindness and professionalism. Thank you,S. Hollenbeck
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February 2023 by Christopher Felix
I had my plug-in hybrid repaired here. They didn't sit on it for a week like the dealership would and the transmission is as smooth as butter.
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February 2023 by Christapher Bess
Handled my 6.0 and had it back up and running in no time. Did a bullet proof and fixed a fuel pump issue.
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January 2023 by hummingbird c.
I stopped by as the check engine light was on. i was told to make an appointment to read the computer in my car. So the soonest appointment was 3 weeks away. 3 weeks away. I asked if it was safe to drive, and the rude man said "Does it start? if so drive it" how can he tell me it is safe to drive if he doesn't know what is wrong with it? I waited the 3 weeks for the appointment and I was there promptly when they opened at least 5 people were ahead of me (all to check the "check engine light" I was told to leave my car for days, it was a Thursday and they weren't going to have time on Friday, but they said I would need to leave my car with them til;l they could look at the "Check engine light Codes". I walked out quite angry as i waited 3 weeks to leave it there? They are also totally over priced and over-rated.they are also the AAA rated who will also get a copy of this review.i was speaking to someone i know and they said Autozone and O'Reilly's will tell you for FREE. NO WAITING
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November 2022 by Randy Lee Hodges
I always get great service here but it does tend to take the entire day so prepare yourself to not have any chores when you bring your car in lol.
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October 2022 by Rhonda Wheeler
Ultimate Motors did an awesome job with my Audi! I am super satisfied! My engine is so clean looking. They did timing belt, water pump, replaced my valve cover with a new gasket….I will definitely recommend them and I will use them in the future!!Service: General repairs & maintenance