-
September 2023 by Cheryl H.
The people at Vons and the pharmacy are so friendly and helpful, they always guide me to what I need. The pharmacy staff go over any new medication I'm starting with me, and make sure there is no confusion.
-
August 2023 by Amy Guzman
Every single month they screw up the prescription. Same 2 pills for past 15 years and everything I have to go back the next day to pick it up. If it wasn't on workman's comp I would never go to that pharmacy. I won't not recommend it to anyone. The Yucca Valley, CA pharmacy, don't waste your time.
-
March 2023 by Dale Knoll
They've always been courteous and helpful to me if you have a problem with them there must be a problem with you they have to deal with a lot of people before they get to you including doctors and the doctors staff and they don't create the laws that govern them so just be nice
-
February 2023 by Justin P.
Worst deli area ever! Tabitha is a real one. Needs serious customer service training. No need to have an attitude when someone is ordering a sandwich.
-
January 2023 by Daryl Keller
The staff is great and Freddie (sp?) goes out of her way to help and always finds the best price. I would give them 5+ stars, however, since COVID they stopped answering the phone which can make things difficult since you have to drive there (5+ miles one way) to check on status, etc. The "Powers That Be" should hire another person to help, otherwise they may start to lose customers (including me!).
-
January 2023 by Joanne D.
Difficult if not near impossible to get someone to answer phone. Hard to ck to see if RX is ready for pick up even on day when it is scheduled for pick up. This usually requires minimum of 2 or 3 trips to Yucca Valley to get RX. They hold the script for several days before ordering (why is that?). They have no consideration for the patient who is too sick to drive a long distance 2 or 3 days in a row. This means the patient goes without meds their Dr. says they should be taking, all because of the pharmacy's disgraceful customer service! Sorry, can't recommend this place.
-
December 2022 by Leanne Robbins
can you please tell me why the chicken pot pies in the deli section, the boxes are not sealed? I went to grab 2 this afternoon and the lid just flipped open. just seems a little unsanitary. Think about the amount of people walking around breathing all over that hot food. an unsealed lid is just stupid and careless. When I asked the girl at the counter for some tape to seal the box, she was clearly bothered.
-
September 2022 by Cyndi Bobbett
This store is very clean and organized.Fast check out.?
-
August 2022 by Laura S.
I just waited 40 minutes at the pharmacy. There were two people in front of me and both took a very long time. Everybody should have all the time they need but there's got to be something in place for the rest of the customers. My complaint is there was more than one person in the pharmacy who could have helped but didn't. I do not like this pharmacy because incidents like this are regular occurrences. For example: I needed to refill a prescription but could not get anyone on the phone. Never mind, I could not leave a message but even when I eventually was able (2+weeks), no one called back. Six phone calls and no response. This went on for a few prescriptions over more than four months. Good thing it was not an emergency! Von's has been my emergency pharmacy for me when I've been in the area. The pharmacy staff is mostly nice but they shouldn't have to put up with this, either. Walgreens and Rite Aid are here, too. Time to check them out. If I could give -13 1/2 stars, I would.
-
July 2022 by Stef H.
I really like this pharmacy, service is friendly and I've never had issues. Fredee helped me save a ton of money on one prescription with the Vons Pharmacy rx discount. I know they get incredibly busy at times in terms of answering phones but if you leave a message, they try to get back to you and leave a voice mail.
-
March 2022 by Cat J
If I was able to give Vons pharmacy more than 100 stars I would definitely give them to this pharmacy.I want to thank Freddee. She was so kind to me. I was going to get suspend if I didn't get my booster shot. Even though They were not doing walk-in at8am Freddee went out of her way to give me the Booster shot. She didn't want for me to get suspended. Thank you so much and I 100% will tell people to go to your store to get their shots at this store. If they are lucky they will get Freddee to give them their shots.
-
January 2022 by Wit S.
They are really disorganized. No customer service. I had a friend pick up a prescription because I wasn't feeling well. The nurse practitioner who I'm stuck with prescribed it without checking if my insurance covered it, the pharmacy filled it without asking me and my friend paid for it and the pharmacy took his money that I have to pay back. I just have had prescriptions sent to other pharmacies and they sent them back to the drs to replace them.
-
October 2021 by Jasmine Earley
Amazing pharmacy staff! I met two of the most personable women who helped me this past Sunday when my pharmacy was in a crisis. I am now in the process of switching my meds over to them because I love the environment! Thank you ladies for your kindness and help!!!!
-
July 2021 by Robert Ruedas jr
Great service.Got my first shot. Will be in soon for my secound soon
-
June 2021 by Joseph Largura
Best Vons all over and best workers too