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June 2023 by Tyra Murphy
I was very impressed with the customer service! I walked in and was greeted with a smile and hello ?. Then we got to talking and took care of everything we had to! The hours are amazing compared to last storage unit! I'm very satisfied with my experience ☺️
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June 2023 by Google user
I was very impressed with the customer service! I walked in and was greeted with a smile and hello ?. Then we got to talking and took care of everything we had to! The hours are amazing compared to last storage unit! I'm very satisfied with my experience ☺️
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April 2023 by Tracy Banning
Very helpful. Desiree has great customer service
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November 2022 by MZ ZEE
I had a late charge for October that was wrong. The check was delivered several days before. A woman called me and told me I would have to write a new check to Purely since they were now the new owners. I paid with my card and accepted auto pay. I received my statement to find a late charge. When I called the woman said that would have been the previous owners and they were gone. So why did they want the check name changed to Purely if they weren't the ones getting paid? Needless to say I opted out of auto pay - I don't want these people to have access to my banking information. Complete lies - and useless to try and expect anything else.
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July 2022 by J LT
I had the pleasure of doing business with yucca valley self storage and can highly recommend it. Very patient and accommodating.
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November 2021 by Anjeanette M.
Great facility! Was on a waiting list and they actually called me when one became available. The girl who set up my account (I can't remember her name. Maybe Mandy??) was very nice and knowledgeable and answered all my questions. I would definitely recommend Purely Storage.
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September 2021 by Robert Prince
I have a store room here, you can access 7am to 7pm with your own access code. Very secure, they know who goes in and out and when. I wondered at first but the added security works for me. It's all automated opening and closing the gates. Drive right up to a numbered door, you do have to pull up on the rope to open the roll up door. I usually stop by a couple times a week to get or drop things off.
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May 2021 by Brian B.
I'm very happy with Purely Storage. Very clean and secure place. Lots of parking for trailers and campers. Locked and secured by front gate. Ashley was very helpful and Considerate. Thanks
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January 2021 by Breticus E.
It's nice and clean. What I find to be a little weird (why you're getting 2 stars) is because the staff believe that it is the responsibility of the renters to close all the large doors to the units. I didn't see where it was my responsibility to close all doors in the units. That seems like an employee responsibility and not user/renter responsibility. Please do not call people up and tell them there supposed to do your job. What are we supposed to do next? Come in and clean floors?Get with it and stop harassing people to do your jobs
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June 2020 by Raul Custodio
Clean facilities, competitive rates and helpful staff. That's MY storage place!
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November 2019 by Barbara Bartley
I've never used a storage facility before, but when moving, it was for 6 weeks. Manager was pleasant, businesslike. Facility was clean-ish. No rat damage, and he says it's been years with only one incident.
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August 2019 by Beverly Hillis
Such a pleasant experience using this storage facility...they were always polite and helpful and even though I only utilized the unit for 4 months the manager John called me by first name, always was hands on with any needs I had as being simi disabled, before I ever asked or even antisapated help, never making me feel inadequate with my entry or exiting needs. I highly recommend them...they recently renovated the security entry gates very client user friendly and there are tv monitors pointing at every nook and cranny so very secure.
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March 2019 by Corina G. Rodriguez
Don't know much about them but just nice ppl I was there for my friend
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October 2018 by Lena McLean
Great service
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January 2018 by Anthony ROCKFORD PATE
The employee was nice and friendly. Office was clean, best
