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November 2023 by Jenni M.
My significant other hates shopping, but this City Market made it pretty easy on him. Granted we were there at around 7PM on 10/26/2023. I've been here before, and the customer service has been good each go-round. The store is fairly organized and clean. I noticed some great deals on their Kroger branded items. They eased the inflation-induced budget a little. Not much, but a little. At night I noticed the lighting in the parking lot was okay. Could be brighter, but overall it seems to be a safe area.I like grocery shopping here far more than other places in Alamosa.Bring your own bags or gripe about being charged for plastic. Your choice.
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October 2023 by Stranger 5.
For a Tuesday lunch, I bought the deli "Chester's Chicken chicken wing meal." Potatoes wedges and broccoli salad were chosen as sides.Those wings were worse than low-quality cafeteria offering. They felt inadequately cooked and like yesterday's leftover.But the most telling consequence? I was forced to use the bathroom twice (night and morning) to rid myself of the foul food.
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February 2023 by Martha K.
Went to pick up my groceries. Waited almost an hour. To be fair, in the three years I've picked up my groceries, that never happened before. I talked to another woman who was waiting. It was her first time picking up groceries and she said never again. The wind was gusting upwards of 40 mph. Finally I got angry I went inside the store. An employee was just standing there by the front staring into space. I told him my problem he started explaining the situation (someone hadn't showed up to work) to me. I said, "Yeah but that has nothing to do with me. I'm a customer, and I've paid for my order. I'm angry." He took me to see the manager. The manager explained the problem. I said, "I get it but that has nothing to do with me or the other people out there waiting. Cancel my order. I'll shop in the store. There are two other people out there who have been waiting. You need to send someone out to talk to them."She said she'd give me $15 off my order. I said "You can't give me back the time. Cancel my order and show me you've done that." So, for the first time in 3 years I shopped inside City Market. It was very strange and kind disorienting and a little scary. The good parts included seeing people, hearing the beautiful Spanish of this region, finding Gruyere cheese for the first time EVER at City Market, and enjoying the supermarket small talk. Half the people were masked. I'm vaccinated, got Covid, got long Covid. I didn't want to be in there, but I have houseguests coming tomorrow and needed to prepare.I don't understand how the store believed that explaining their situation changed anything or made it OK to make customers wait upwards of an hour. Since they KNEW their situation they should have sent one of the stand-around guys out to the customers and said, "We're short handed and it's taking us 3 times as long to get order out. If you'll come inside to shop, we'll give you a discount" Offering masks to those of us who might have appreciated it would have been nice, too. For that matter, they could have emailed all of us or texted! They have that ability.But no. We waited with no idea what was going on. That's WHERE and WHEN an explanation would be helpful. One of the other women waiting was supposed to pick up her grandkids from school and was frantically trying to reach them or her daughter to let them know she would be late. I'm not the most assertive person in the world and I don't like being angry, but today? That was just very very very poor customer service, totally inconsiderate, apparently oblivious to the needs of the customers -- again, who had already paid!!!! It was like it was our fault. The three stars is because this hasn't happened before. Today was a one star day, absolutely.
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October 2022 by July Y.
While visiting the Great Sand Dunes NP, the market was a delight for purchasing a few gluten free items.When on gluten free diet, dining out is limited in a small town. The market was great to buy gf bread, takeout salads and organic produce.
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October 2022 by Drake Oconnor
They make their own hours. Rediculas.
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October 2022 by Art Garcia
How are you going to advertise till 10pm and be closed for check cashing at 7
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June 2022 by Leah Clark
I heard you pulled patriotic items from you shelves. I will not shop at your store anymore because of this!!!!
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April 2022 by D'Anthony D Williams Sr.
THIS Establishment has everything you could use and it's Conveniently Located for Shopping Ease!!!!
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August 2021 by Isabella D.
Has a good variety for food - even for vegans! Was able to get more than basic essentials for food, even some specific vegan food I couldn't find at the local Walmart or Safeway. I would say out of all the grocery stores in towns, this one was the most vegan friendly!
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January 2021 by Kristy S.
Can't say enough about the Pharmacy staff here. They are pretty incredible and very caring people. The Alamosa community is lucky to have a pharmacy like this.... people who listen with their hearts while servicing the community's prescription needs.Thank you to the Pharmacy Team.They deserve a huge high-five and virtual hug. Each and all of em!!
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August 2020 by Storm L.
I'm living for this super convenient pickup service! You just go online and select your location by zip code. This is the most tricky part, sometimes I get a location several states away. Search and select the items you want. If you are making sandwiches for example, just choose a few deli meats you like. Sometimes they are out of one of two, same goes for cheeses. Make sure to turn off the substitution tab or you may get something you don't want as a sub. You can also tab under the selected item and choose to turn on the substitution tab for an individual item. I have saved myself so much time by having them shop my food for me. It's a free service with no minimum purchase. You can pay by debit card credit card and even ebt. You can also use clip out coupons and electronic ones when available. Just present them when your items are wheeled out. It's so easy to pick and choose your preferences. If you need a paper receipt, though, I'm not sure they can give you one. Unless you go inside to the c.s. counter. You can also print one from your email confirmation. I hope they don't ever discontinued this.
