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November 2023 by scott gallagher
I've been banking here for years with consistent, direct deposits but continue to get charged a fee when using atm,s other than their's. I live in the country and this fact has cost me a lot of money. These guys can also be rude and under staffed, along with having some kind of 30 year old ATM machine in the drive through that requires twice as much time to use than many others.
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November 2023 by Celina Greer
I've been banking with these guys since I opened my business in 2017. I've ran hundreds of thousands of dollars through their establishment. With collateral and a guaranteed return, I've been turned down for a home equity line of credit and a small business loan. Because of student loan debt. Alamosa state doesn't even look at your student loan debt when you apply for loans through them. They can put a hold on a hundred thousand dollars of MY COMPANY money, but can't cut loose with 10k? Horrible customer service and treatment. Will be closing my two business accounts and my personal account and taking my business elsewhere.
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September 2023 by Ryan H.
Community Banks of Colorado is absolutely horrible they're fraud department should be disbanded they don't need one here's why last week I made a charge from Alamosa to a business in Denver Colorado for $70 it went through it was paid and on Friday they cut my card off for fraud I went Saturday Sunday without any cash and then my wife was going through our statement and there was 14 cases of fraud and less than 8 hours for over $2,000 but yet these people that don't have a clue can shut my car down for $ 70 dollar charge on a Friday and skip over 12 charges in one day over $2,000 and not find the mistake my wife found the mistake the vice president is no help it could have been worse course it could have been worse it's not your money this bank is horrible we cut our debit cards off when we buy our house we're closing the account and we're leaving Community Banks of Colorado is absolutely horrible they're fraud department is a complete joke the vice president needs to find another line of work
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July 2023 by Mallory Stark
Do not bank with, unless you want to pay to use your own money. This bank is a joke
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June 2023 by Albert Manuel
Customer service is not good. May have one teller handling the entire floor while the rest of the personnel is standing around gabbing with each other.
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June 2023 by Bridgette Weston
I haven't banked for many years, so far, so good!
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January 2023 by Jacqueline Mitchell
Very slow service especially at drive thru!Once was stuck in line for nearly an hour.Hate going here!
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October 2022 by VaughnConnie M.
Drive through is Soooo slow! Must be understaffed! I have waited over 30 minutes through a line of 3 cars!
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September 2022 by Jonathan Allmer
This bank is not a customer built bank it's not a customer ran Bank it is financial services ranbank 9 to 5:00 really real real businesses don't even close until 5:00 the employees must have time on a Friday to get to their bank and deposit a check if your bank's not open how are you supposed to be in business this bank has no consideration for its customers that it depends on every single day unless they're not dependent on us then they can go service The Fortune 500 people for that I have nothing to do with them I will not respect this Bank the spirit of this bank doesn't respect their customers whatsoever
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September 2022 by Jonathan Wolf
This bank is not a customer built bank it's not a customer ran Bank it is financial services ranbank 9 to 5:00 really real real businesses don't even close until 5:00 the employees must have time on a Friday to get to their bank and deposit a check if your bank's not open how are you supposed to be in business this bank has no consideration for its customers that it depends on every single day unless they're not dependent on us then they can go service The Fortune 500 people for that I have nothing to do with them I will not respect this Bank the spirit of this bank doesn't respect their customers whatsoever
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July 2022 by Donna Vale Maestas
Lately I have been very happy with the customer service . This time I got his name Awesome job Eric F . I really appreciated your friendly knowledgeable and fast service. Thank you .
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April 2022 by Gloria J Solis
Great customer service, easy to open a account. Way better than Alamosa State Bank.
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March 2022 by Donna Vigil
Visited your Bank today with my mother. Have to say great customer service. Manager is very knowledgeable and friendly along with the front staff. Was a very busy place and seems they try to accommodate customers at best.
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March 2022 by Alisha Moore
I was very pleased w/ Asst. Manager Krystal Archuletta who helped me open an account. She was very knowledgeable, so kind & patient w/ me. I’ve been very pleased with all branches & tellers so kind & helpful. This is real banking.
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March 2022 by Krysta vanderpool
This bank has very good costumer service ever time I need something I know I can always count on them thank you for all your hard work!!!