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November 2023 by Stephanie Marquez
Alamosa CO, took in my damaged IPHONE knowing I had the Insurance. The male worker had me buy another $800 phone, then gave me a pamphlet so that I could follow the instructions in order to get a rebate. Well this was no rebate. This was to file a claim and get a new IPHONE for $250. This Cricket employee is deceptive! I get another new IPHONE in two days and unsure how I will handle this $800 phone.
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October 2023 by ernan martinez
Great customer service, Daniel Martinez knows what he is doing and knows how to treat customers. Highly recommend!
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December 2022 by Toni Fernandez
The 2 staff members working were very helpful. Very good experience!
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September 2022 by Ward Morway
Some of the best retail services I've ever received.
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July 2022 by Wendy Carl
They have been my provider for a long time
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May 2022 by Grneyez 420
Went to the store to pay a bill and I was there at 6:40 pm on a Thursday and they have the Open sign on! But they were closed! And the employee inside looked at me like I was the d*** one! She had no right to close the ONLY Cricket store in town early!!
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May 2022 by El Peque d
The manager Dan is very unprofessional he doesn’t know how to help and he blames everything on his employees i close my account because of this reason and we struggle for days i’m never stepping on this establishment ever again
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March 2021 by Margaret Rodecap
This store isn't good for ANYTHING but selling & DON'T b handicapped, the won't go to ur car, u HAVE to go n!! O & don't get the insurance, it costs $75 NON REFUNDABLE for a replacement phone!!
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March 2021 by Lauren Stahler
Bought Two phones here and payed over 400 bucks. Nokia Endie 6. Thought new phones would solve our problems. These are the worst phones ever and Cricket service has been horrible for years. Their service covers this area but it is horrible. Phone constantly lags,freezes and shuts itself off any time you try to do anything. Live in Fort Garland and the service is awful. Have paid so much money for no service. Phone constantly says System UI not responding. Any time to call CS they don't even know what to do or say. Am about to turn them into BBB for advertising service in this area but there is none. Unless you live in town their service sucks but they have you by the balls because other services don't cover out here.
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March 2020 by Kimber Zinna
I am totally Shocked to see a Cricket store here, they DO NOT have service here. You may get a very spotty bar or two here in town but you Absolutely will not have any service whatsoever once you drive away. BEWARE!Note this: While Cricket may be a pay-as-you-go service, if you bring your own phone, they Will lock it to their service - in effect trying to force you into 6 months of service. No matter what they say, they will not unlock your phone.
