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February 2023 by Suzy W.
This pharmacy has really deteriorated in the last year or two. We were told to pick up a refilled prescription for Lunesta three times (driving an hour each direction on icy roads) and every time we got there we were told that "even though the insurance company has authorized refilling, Safeway has a policy that it can't be filled yet. Its bad enough that the insurance companies override a Dr.'s orders but then for a grocery store pharmacy to override the insurance company??? When I asked the pharmacist (Michael) why were were told to pick it up on the first two occasions only to be turned away, he said "it's safeway's policy". I told him we would be moving our prescriptions at some point so he deleted all of our existing prescriptions (without the authority to do so). We now have to go back to our Dr. to have those medicines re-prescribed. The next pharmacist (Isela?) was rude as well. DON'T go here! There are numerous other pharmacies in the valley that are much more competent and friendly.
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February 2023 by Codie Welsh
Safeway the only place you order 33 groceries for $58.03 and you get 27 of the items and it costs you $75.47 Call the customer support number and they say that’s the way it is even if it dosent make sense. As much as I hate Walmart I would rather shop there then deal with Safeways customer service✌️
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January 2023 by Tifanee Miller
When they do answer the phone they tell you they are working alone, so that gives them an excuse to be short and rude with you. Then when they are done talking they just hang up on you.
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September 2022 by Kenett Nixon Toller
Pharmacy is worst pharmacy i have ever used
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September 2022 by Taylor Hubbard
Very disappointed with the pharmacy staff and overall pharmacy experience. Transferring my prescriptions.
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July 2022 by Jamie Hernandez
When they actually answer the phones they do t do too bad.
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June 2022 by Kimberly Perkins
I'm sorry to say that after shopping here for nearly 20 years, my husband had a very negative experience today with a manager that was called to authorize his purchase of a Lowe's gift card along with about $100 worth of groceries. Not that its anyone's business, but we are planning to purchase a ceiling fan and storm door soon, and you know - fuel points? This manager demanded to know what he was spending it on, and then accused hm of calling "someone in the parking lot" to do some sort of scam. The purported scam she described sounded very implausible because gift cards are electronically verified and this one would also have been tied to our shopper card account. She treated him like a thief. I am very disappointed, as there are not very many options in Alamosa, and City Market has very rude employees so we preferred Safeway. I will say that we have always loved seeing Mary in Safeway as she is wonderful. But this manager has lost your store a long term customer who has spent literally thousands of dollars in that store. After he got home, my husband called to talk to the store manager and the man blew off his concerns.
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December 2021 by miguel sanchez
Pharmacy needs help groceries are the best a little high but what can you say everything has gone up and I don't have to wait 40 minutes to check out like walmart
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September 2021 by A. Northrup
This is the best pharmacy in Alamosa. They help with everything and if they do not know something they will find out and get back to you quickly.
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September 2021 by fred stein
Excellent help in getting first dose of Covid , looking forward to coming backGreat Staff
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June 2021 by Janett Mary Massey-Jacobsen
Fuel points rock! .90 cents off today!
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November 2020 by Daisy Valdez
So friendly! Amazing staff!!! It's 15 minutes out of my way to use this pharmacy but it's worth it! ?
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November 2020 by Chris Bardes
The employees are nice and have never had a problem there