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December 2023 by Brittany Carrick
I came into this location looking for a gift and my son and I got stalked around the shore by a male employee and it made me super uncomfortable. I went to a different employee to ask if I could have assistance getting something unlocked and got treated rudely. I’m not impressed by this location and won’t go back.
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December 2023 by leo Finn
Less than useless. Tried to go buy a light bulb for my oven but some lady tried to quote the law about not allowed to sell incandescent which would be incorrect as bulbs for ovens are still allowed. The bulb was in stock on the website but she wouldn’t look up in her system on where they were stocked in the store.
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December 2023 by D Weber
Went to website, looked up closing time , time listed was 9pm. Got to the store at 8:39pm and they were closed. If u post your closing time as 9pm then stay open till 9pm. If u want to close earlyer, adjust the store hours on your website to reflect this. If not, stay open for the hours you have listed.
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November 2023 by Todd & Susan Ruskell
Everyone here is very helpful and friendly. So nice to have a good hardware store in the neighborhood again.
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September 2023 by Brian Larson
AMAZING STORE!!Going to this store is how thing's used to be in the 90's and before when people had good attitudes, were helpful and tried hard to help you out.It's nice not to have to deal with young kids playing on their phone trying to avoid an interaction between a customer.The manager knows how to hire good people and motivate them to do well.Going to this store feels how things were before all of the online cell phone era times of today. The store feel like a cool local mountain town store where you actually want to chat with the people there and see, how's thing's going...
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September 2023 by Alvin Kitzmann
Overall, I like Ace Hardware. Although they are more expensive than the big box stores, one can generally get qualified and knowledgeable help. And they have most everything one needs. Except sadly, this store -unless one needs pet food or liquor. Which this store has.But when one needs items that most every Ace carries, this one won’t. And this is a sad statement, as I really like everyone there. But for an Ace that is so perfectly located, they force one to go to other Ace locations in west Arvada or Lakewood.Ace, please… we can get liquor or pet food almost anywhere. What we as your customers need is to go to your store and know that you’ll have what we need. Concentrate on what Ace sells. Not liquor or pet food.
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September 2023 by Renae Bagwell
I’ve never been treated rudely at any ace hardware, until today. The guy at the auto part store said, I could get oil dry at ace hardware or another auto part store. The guy at Ace looked at me and said, that stuff doesn’t work! I said, I’ve been using it for 40 years and it does work. Then he said, the kitty litters upstairs! Most cat litter is no longer made from clay. So I just left!
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July 2023 by Joey Brown
This Ace is amazing. Over the several times that I've been, I have only had good experiences with the staff. All of the staff have been very kind and very helpful to me. They've been able to answer weird questions and guide me to whatever I need in the store.If you need hardware, or tools, or anything of that type, then this is a good store for you. The only complaint I have is that some of the prices are absurd. For example, a small fan that you could purchase for $25 at Walmart is $54 at Ace.
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July 2023 by Bill King
Not a huge selection but I can usually find just what I want. It's never crowded always helpful people. Much less painful than the big box stores
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July 2023 by WS A
Update 7/5/23: still no update on my order. Original post: 7/2/23 I went to the store ordered and paid for 100 empty sand bags they said it would be ready for pick up on Wednesday 2 weeks ago. I've been back twice they keep saying they'll call until now nothing no call no update. I could have went somewhere else or bought online. I'm sure it would have been faster. Not going there again. Update as of 7/11/23 went to the store they finally had my order they were polite and helpful and even though I was p'o'd they were professional
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June 2023 by Riley R.C lazerkitsune 9000
what is up with this place? like its just not me, right? this "ace hardware dollar store pet store liquor store" feels so creepy for some reason. like if there was an entrance to the backrooms in arvada it would be this place. the selection of stuff could be better, not a whole lot of snack food than it used to have. over all its alright, just extremely creepy feeling.
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June 2023 by Callia Cortese
Everyone at this store is so kind and helpful! Specifically Andy helped me find the right screws for my license plate. He was super helpful and even did it for me in the parking lot. 10/10 deserves a raise!
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June 2023 by j a
Big store - nice to have an Ace in the neighborhood again/finally......BUT - it's hard to find help in this store who actually know their products. I was there a few months ago, looking for a cartridge for a Kohler shower faucet. The guy who helped me direct me to the right isle and then asked me what specifically I was looking for. When I told him, he said they likely wouldn't have - even after we looked it up in the book (in front of all of the cartridges / stems). After several minutes of looking on my own, I was the one that found the part I needed.Last week, I went in there for some drive belts for an old drill-press. An employee directed me to the wall of belts, then walked away. After 15 minutes of looking and comparing what you had, I figured out you didn't have what I needed. I walked out with my old belts in hand, without so much as a "we didn't have what you needed?" or a "thanks for coming in" from the few employees I passed on the way out.30 years ago, I worked at the Green Mountain Ace Hardware. Man, that place was (and still is) a tight ship. They hire people that worked in the industry respective to their section or they train them to know their stuff.I'm sad to say it, but if I want a store whose employees don't know their inventories, I'll go to HD or Lowes for cheaper.
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June 2023 by Connor Bowman
Prices aren’t marked correctly and manager screamed an yelled that they weren’t going to sell lawnmower for the price that was listed on it, and tried to up the price at checkout by having cashier up the price. Do not recommend going here.
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May 2023 by markpcolo
So glad when they finally opened. Not only an ACE, but a dollar store and liquor store too. They also rent U-Haul trailers. Good folks for sure.
