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December 2023 by Carlos Valles
This place is great the staff there are very nice , very helpful and professional they took great care of my cat, extra thanks to all the receptionist especially Alicia thank you for being so friendly welcoming, I definitely will be bringing my cat here in the future ! And I would recommend this place to anyone with a pet.
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November 2023 by Kayla Klein
Arvada Flats has been our veterinarian since we adopted our first pup several years ago, and we would never consider going anywhere else. Everyone in the office is caring, kind, and professional. During appointments, our pets are always wonderfully cared for, and we leave feeling supported and with the knowledge we need to provide our pets with the utmost care. We have also fostered a few times, and Arvada Flats has been so supportive and a dream to work with. Would definitely recommend their office!
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October 2023 by Erin Vallejos
We have taken our dog here ever since adopting him in 2018 and wouldn't consider going anywhere else! Everyone we've seen has been spectacular, and they are always great at working with our overly protective terror. Our dog recently needed to have a cleaning that resulted in some extractions, but it was obvious how much the team cared and put his best interest first. I cannot recommend them enough!
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October 2023 by Cynthia Courtney
Dr Bassett was wonderful. Took puppy in for shots at 3 months. She gave me so much good advice, took her time and answered all my questions!
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September 2023 by Peggy Enriquez
We were out of town camping and when we went into town for an early dinner, we called our grandson and at that time found out our boy was not doing well, wouldn’t eat or move. We went home called our veterinary and they couldn’t see him till the following Tuesday?. We called Arvada Flats who we had gone to during covid and they could take him in the very next day at 6:00, calked back and asked if they could change it to 3:00 so they could spend more time with him. In the mean time we took him to Urgent care in Arvada who were wonderful. The following day we went to Arvada Flats Veterinary, they were just as wonderful. Our baby is in heaven now, but under the circumstances God bless these two clinics. I can’t say enough. ???. They are angels for something that was so traumatic.
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September 2023 by Grandma marchiondo
Needs better professional front desk both attitude and dress with healthy energy. I know these days are difficult. Customers are also under duress
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August 2023 by Sandy King
I would recommend Arvada Flats, hands down. I have trusted Kelly Best and her crew for about 11 years with my kids. Most recently had my 20 mth Scottie neutered and this guy never knew he had surgery. I’m pretty sure the team there knows every trick and fulfills every expectation. One mention from the recent neuter, I noticed the hair was shaved in a very small area and not to the skin. This tells me they understand that by doing so, the dog is less irritated as the hair grows back because it is not breaking the surface. That’s HUGE. Thank you team for always taking care of my kids. I just love you all!! Dutch, Toad and Duke
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July 2023 by Anastasia Aguilar
I had a pretty horrible experience with my previous vet of over 15 years. I was desperate to find a new safe place to take our dogs. Everyone at Arvada Flats was so welcoming and it was easy to get on the schedule. My dog had a pretty intense surgery and they followed up throughout his recovery which was much appreciated. I'm glad I found a new place for our pets!
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June 2023 by Bill Weisberger
The epitome of a caring, trustworthy vet.We moved to Michigan last August, but we used to bring our dog, Rosie, here. We had some trouble finding a vet we liked after moving so we had the idea to call Arvada Flats for advice about Rosie - we liked and trusted them, but we weren't sure whether they'd have time to talk to ex-clients. "No worries," they said, they were happy to give their time and advice even though we were no longer living in the area. We called several times over the next few months and they were always generous and gracious about it.Unfortunately, Rosie passed away two weeks ago today, and today in the mail we got a card, hand-signed by the staff at Arvada Flats, sending us their sympathy. I don't know how they found out about Rosie (we hadn't called them), but it was a really nice and much appreciated gesture. Thanks for everything.
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May 2023 by RvnawayFive
I've had a dozen vets over the years and these guys may be my favorite. Incredibly kind, patient, friendly, not pushy at all, and reasonable. I love our vet!
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April 2023 by Rebecca Myers
I showed up with my pet thinking she was gonna be okay. My appointment was much later than when I showed up. The staff got me in right away and had the doctor see us. Unfortunately the news wasn't what I expected but our doctor was nothing short of amazing. They gave so much support and hugs. I am grateful for the love and support the staff provided to me during such a hard time.
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March 2023 by Adam B
This vet is overbooked and understaffed. Our most recent experience was an appointment that was scheduled 2 weeks ago and canceled last minute because a Dr. called in sick. I fully understand people call in sick but they have no backup plan for this situation. They overbook appointments so there was no availabilty to fit us in to see another Dr. or vet tech. They told me to find somewhere else to take him. We needed the Bordetella vaccine that day because he was going into a boarding kennel. The front desk staff was very agitated and not willing to help us get our dog in for a 5 min procedure. Their only solution was to come in and sit in the waiting room until they could find time or call the next day and hope you are the "lucky one" that gets the few openings they have daily. We have tried the call in the morning to get an appointment many times before and the openings are always booked up. We are a busy family trying to leave town and they had no interest in helping out even though they created the problem. There have been many times we have tried to get our dog in for routine appointments and they are booked way out. We decided to move our dog to a vet that values customer service over jamming in appointments.
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February 2023 by Libby Thompson
The staff here are always patient and helpful. We take our two dogs and two cats here and always have a positive experience.
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January 2023 by Heath
We brought our new rescue puppy here for her first check up. Entire staff was great from beginning to end. They will be the vet for our new puppy for sure. Thanks!
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December 2022 by John Figueiredo
Gentle and considerate as they gave vaccines and yearly check up for our 2 dogs.
