PNC Bank is known for its friendly and welcoming atmosphere, resembling a small hometown bank. Customers often receive personalized service, with staff members greeting them by name and providing professional, helpful, and personable assistance. The branch offers efficient and informative experiences, making customers feel valued and comfortable. Employees like Ted are praised for their hospitality, ensuring positive interactions even during brief visits, such as Saturday afternoons before closing. Overall, the bank fosters strong customer loyalty through excellent service, creating a pleasant environment for those setting up accounts or seeking banking help.
Denise was so amazing and she gave me really helpful information!! Thank you so much for all of your help!!
February 2024
I always have a good experience at this bank. They seem to know me by name and it feels like a small home town bank. Sevice is always excellent.
December 2022
I called asking about Saturday hours.Ted a representative said to come on in, they close at 2pm. I went in on a Saturday right before closing and Ted was very hospitable. It's great relations like this that earn loyalty. Thank you Ted!
