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March 2024 by Heidi H (xoxo.heidih)
Dr. Elisa Kim Lee is THE BEST general dentist I have ever met (so kind, caring, compassionate, gentle) ranking up there with my previous dentist of 25+ years (change in insurance is what caused me to find Dr. Lee)!! Her entire staff is just as great as she is - Very warm, caring and friendly and they are also so on top of things for you/your care/prior authorizations, etc… In addition to Dr. Lee, I have to give a huge shoutout to both Yaz and Jen - Because they have been a shoulder to cry on and have totally taken care of me, in every way they possibly could within their positions AND if it wasn’t for them, I never would’ve gotten in to see Dr. Lee in the first place ? (which was the exact same day as I called)!! The back office staff is the exact same - I just don’t know names :( - And I haven’t had the chance to get to know them as well as the front office staff!! Their motto and values are so so wonderful as well!! I highly highly recommend them!! Check them out - You will NOT be disappointed!!
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March 2024 by Tammy Basile
Up charge city… we were seeing this dentist for a few years while we were living in Arvada they always seemed to want to give us something additional: prescription mouthwash, fluoride treatments, numbing agents, etc. The “cleanings“ were always a little bit painful, they dug in pretty good. I figured that was just the way it was supposed to be, it had been a few years since we had been to the dentist, so it seemed logical. We recently moved away and found a new dentist. Their cleanings were thorough, but gentle. They did not dig in hard enough to need numbing agent. They did not recommend fluoride treatment, and when I asked for more mouthwash (because I preferred the prescription mouthwash over the store-bought), he said no problem and send it to our local pharmacy and I just found out that that mouthwash is 100% covered under our insurance. Bright now dental charged us $30 per bottle and they prescribed it to both my husband and I. Scam? Yeah…
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March 2024 by Isaac Low
As a regular customer, my recent visit has left me deeply disappointed and frustrated. Despite being punctual, I had wait for over 40 minutes past my appointment time. To add insult to injury, another patient, who arrived after me and had a later appointment, was called in ahead of me, leaving me feeling disregarded. Attempting to seek clarification on the delay, I inquired about the expected wait time, only to be met with vague responses and a lack of proactive measures to address the situation. Without any reassurance or timeline provided, I made the difficult decision to leave without receiving the routine service I had scheduled.
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March 2024 by Brian Zimmerman
Will try to upsell you on unnecessary expensive add-ons. Not something medical providers should be doing.
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March 2024 by Priscilla Santos
❤️Dr Crosby feel better with the new RXFast friendly service ?
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February 2024 by Bob Dittman
This Bright Now Dental always takes great care of me and I am grateful! Thank you ladies!
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February 2024 by Bogusia Jankowska
I have admit that I am lucky to find this place. Starting with the front desk and the doctor Lee it was a great experience. Everyone very professional, kind and the Doctor Lee does the fantastic job.
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February 2024 by Anita Jepson-Gilbert
I'm sorry, but I don't evaluate my experience for the world to read, but only for the hygienist and those in your office who may want to read it.
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January 2024 by Jeffery Butler
I was seen promptly. Very informative and attentive to my needs. Fantastic staff
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January 2024 by Jean Burns
Highly recommend them. This was my first time there and I will not be going to anybody else. Very gentle and nonjudging.
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December 2023 by Thomas L Navarro
I cannot express how much I appreciate the very professional staff at Bright Now Dental that has taken care of all of my dental needs and helping me keep my smile bright. From the Doctor to all additional staff required for each appointment.
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December 2023 by David Young
Very great people and staff been going to them 7 years now always the same people and timely great service been seeing the same dentist since started there
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December 2023 by Kiki Li-Bentley
Shermay and Dr. Kim are both so wonderful
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November 2023 by David Amy
Always a positive experience when I have a dental appointment here. Very friendly and professional staff. I feel at ease during any dental process and they always check in to see if I am feeling any discomfort.
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November 2023 by Teia Ashby
The worst dental experience I've ever had. I don't know if the hygienist was simply in a hurry (only one hygienist at this location and she only works 2 1/2 days per week), or just not proficient at her job. There was no systematic approach to my cleaning. In all my years of going to the dentist, the hygienist will typically start on one side of the mouth and work their way through each tooth, but this hygienist skipped all around my mouth during her cleaning process- bottom middle, top right, bottom left, top left...the process was so random, I wasn't sure how she was keeping track of what she had or hadn't done.Not only was there no rhythm to the cleaning, she was very rough. I moaned, grimaced , and said "ow" several times, but the rough treatment persisted. She kept telling me to open wider, but my mouth was open as far as it could go. I could feel her pulling on my cheeks and lips with the mirror trying to open it wider than physically possible.She had suction hanging from my left cheek and as she was hurrying through her tasks, she rested her hand on the suction to the point where I ended up gagging as it pushed into the back of my throat. When I raised my hand to stop her and said I was gagging, she said I could remove the suction, but that it would be difficult for her to see my teeth if they had saliva on them. I almost got up from the chair at that point, but she told someone outside the room she'd be done in less than 5 minutes, so I figured I could make it through.At the end of my cleaning, I looked in the mirror in the office and my gums were actively bleeding and very sore. I floss daily and this was a routine cleaning, so bleeding gums should not have occurred to the extent they were. My old office never left me in such bad shape.On my way home, my teeth didn't feel clean. I inspected my mouth with a dental mirror and flashlight at home and saw there was still tartar on several of my teeth, as well as bleeding holes in my gums where I had been poked with the hygienist's instruments. So not only did I endure the painful process, my teeth weren't even clean.This was my first experience with this office and as someone who already has some anxiety around the dentist, I was left holding back tears as I left the office and told them I would be finding a new provider. I give zero stars for the dental care, but I do appreciate Emma in reception who said she would be sure my insurance was not billed so I can go get a cleaning in another office since my teeth still need attention and I cannot willingly put myself back into the hands of the hygienist here.
