-
January 2024 by Mile High Brat B.
Their customer service is more like how much of their job do you want to do? You call them, you email them, you remind them, you ask them about "questions" to play dumb to FINALLY get answers you've been waiting weeks for. Where has customer service gone?!?! Someone please help us!!!!!
-
December 2023 by Julie Villia
They took care of everything. Great experience. My tec, Chase, did an amazing job.
-
October 2023 by Abedalsalam “Salam” Bani-Ahmed
Why do have a phone if you don’t pick up.
-
October 2023 by Sara vR
Amazing work, great communication, skilled team members. It's clear this team cares about the quality of their work.
-
October 2023 by Alex Zarr
So happy with the job Caliber did on Prius! They just about made it look new. Steve took care of me every step of the way. The service was extremely professional. I had to wait a little bit to schedule the job, but they got me in and even made interfacing with the Enterprise easy. Happy camper!
-
October 2023 by Amir Khalili
The staff went well above and beyond for my service. The customer service is top notch. They communicated with me and my wife during the whole process. That her work is clean and precise I highly recommend caliber collision to anyone who needs this type of service??
-
October 2023 by Juan B Torijano
just got my silverado truck back. looks better than new. great job and great service. highly recommended!Thank you Steve and his team.
-
September 2023 by Margaret Hollingsworth
I can’t even begin to say how happy we are with the Fig St Caliber Collision! They not only did a great job on our fender-bent Corrolla, but they also buffed out some little dings & cleaned out all the granola bar crumbs in the interior. It’s like our car is new again! They got us in for an estimate pretty fast (about a week) & it was about a month later when the parts were in & work started. The job was reasonably small & took two weeks. They have an agreement with a local Enterprise that will come get you to pick up a rental car if you need one. And they even dropped our car off to us when they were done. I hope to never need them again, but if you do, I totally recommend them.
-
August 2023 by Ray Steele
If I could give them 0 I would. The 2nd time they had my truck. They had it for the whole day to fix things they miss up and couldn't get them fixed. Very disappointed. Will not go back to this location.Services: Painting
-
August 2023 by Jacob Kerns
This place is absolutely worthless! I made an appointment to have my car damage estimated over two weeks ago. When I showed up for my estimate appointment, they then wanted to tell me that they do not work on my model vehicle. They wasted my time when I could have had it worked on somewhere else. I specifically asked if they did work on my make/model when making the appointment as well. Seriously, save yourself the headache and have your vehicle worked on by a more competent body shop.
-
August 2023 by Jason W.
The Fig St location is awful. The ability to maintain standards, stick to timelines and communicate in any sort of manner does not exist. Avoid this location at all costs.
-
July 2023 by Always_ Shookith
Kim always goes above and beyond and is a wonderful hard working women.
-
July 2023 by Jason Levy
Easiest 5 stars I've ever given to a company. Steve from Caliber helped me every step of the way. He made sure I was taken care of from day 1, and was genuinely interested in my well being. It's apparent they put the customer first. Not only will I be a customer for life, I will gladly refer friends and family over to them.If you ever find yourself at Caliber Arvada, ask for Steve H. He's professional, well informed, and caring.
-
June 2023 by Marcy Bell
I’m not sure why my comment was deleted but I would like people to know my experience with the front desk lady.I was excited that Caliber had built their facility right around the corner from me in Arvada.So when my car got hail damage I called to see if I could get my car in for estimate.The front desk lady was extremely rude right off and asked what insurance I had. I have out of state insurance but have already received a check from my insurance company I told her. She said I need to know your insurance? She said if the damages exceed what the insurance has issued you a check what will you do? I said, I will be paying for anything above and beyond.She refused to get me in until I told her my insurance. So I finally told her so I could get an estimate.She abruptly said, “We don’t take that insurance You will have to find someone Else to Fix your Car!”FYI….the person who answers your phones at your company can make or break your company! This Person will Break this company!Marcy
-
April 2023 by Dalibor Dzajic
Great place for all body work and paint! I run a business and they helped us out tremendously not just with actual work, but keeping us informed on pricing and tome. And when the vehicle was finished, they delivered it to us! Kim and Steve run a great and honest business! Thank you guys again for helping us out and doing the right thing! We always send any of our customers that need body/paint work to Caliber Collision off of Fig St!Services: Painting
