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March 2024 by Mike Griffith
Chuck and Don's is a good pet store. The stores are clean, well laid out. The staff is knowledgeable and friendly. I would say it's a little bit more of a higher end store. Pricing is fair. And they send you coupons and promotions when you sign up with them.
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March 2024 by Ryan McMurray
Staff is always polite, knowledgeable and helpful. The natural dog chew toys (stag horn, elk horn, moose horn) are the best! Big selection of treats. Dog cookies for special occasions are nice too. It’s cool that I can buy my dog a beer (cookie) for his birthday ?
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March 2024 by RJ
great customer service.
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March 2024 by Tim Hagaman
Best dog food store around! The service crew is knowledgeable and friendly! Beau loves to visit this fun store with its fantastic staff!
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March 2024 by Don Burton
Chuck & Don's has what my cats and doggos need. The friendly staff make sure to keep good stock, and if there's something they don't carry, they are willing to place a custom order. This store also offers day of delivery, which helps keep me out of a pinch when my schedule loads up.
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March 2024 by Lori Hohmann
Helpful staff and like that they have a frequent purchase program.
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February 2024 by Shelly DeFeo
always friendly and always helpful! Full of knowledge
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December 2023 by Larry Starkey
I usually do my best to give everyone a break when it comes to customer service but I have to speak up on this one! My wife and 6 year old son arrived at the store at 7:55 to grab one bag of dog food as she worked late and couldn't get there any earlier she knew she had 5 minutes before closing and would make it quick in and out. Upon arrival and walking through the door she was greeted with " I'M CLOSINGS IN ONE MINUTE " what a warm welcome that was..Once my wife and son were made aware that her presence was a burden on the employee (that gets paid to service customers until 8pm) and that my wife needed to hurry up because she has a total of 60 seconds to find her item and leave before the doors lock , she made her way to the aisle with the specific brand of dog food that she needed and couldn't find it, my wife kindly asked the employee if they had the specific brand and flavor, the friendly helpful reply from the store clerk was " WHAT WE HAVE IS WHATS ON THE SHELVES".In that case my wife took it upon herself to look for the food without any help and another uncomfortable remark from the employee.To make things even more awkward, while my wife was scanning the aisle for the food the employee decided it would be a good idea to turn off all of the lights in the store as to hurry my wife up...now without any help locating the dog food without any help ahe is now looking around IN THE DARK doing her best to get the bag located and get the heck out!The transaction was very awkward as the clerk was explaining how she needed my wife to hurry up so that she could get to her sister's Birthday party...I guess my wife got the point with the" IM CLOSE IN ONE MINUTE ""WHAT WE HAVE IS WHATS ON THE SHELVESCREATING A SAFETY AND TRIPPING HAZARD BY TURNING THE LIGHTS OFF TO HURRY UP AND FRIGHTEN LONG TERM CUSTOMERSEXPLAINING THAT WE ARE A BURDEN AND THAT SHE WOULD RATHER BE ON HER WAY TO HER SISTERS BIRTHDAY PARTY INSTEAD OF THANKING US FOR OUR BUSINESS....Such a bizarre experience..The store is great and past experiences were always great but tonight was unacceptable and quite baffling to say the least. 12/11/23
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December 2023 by Michelle Ford
The employees are super nice and helpful, it’s very clean, and well organized, and stocked with what I need. There is a large variety of high quality products to choose from, and their rewards program is great! I highly recommend C&D’s!
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November 2023 by Susan Shatraw
This store at Candelas in Arvada is a great store. The clerks are always helpful, and they carry a wide variety of foods and other things that my dogs need!!!! I love the program they run where you get a free bag of dog food, after you have purchased so many of the same kind. I just got my free bag of dog food, and that is a big plus!!!!!
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August 2023 by Jake Waters
Nice selection of higher end pet products. Freshly prepared dog treats are great!
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August 2023 by Javier Monterroso
Nice store. The male cashier was a bit disappointing though. He did not apply the discounted price upon check out and took him a while to apply it. Did not even bother to apologize for misquoting out total price. Overall seemed rude and not very attentive.
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July 2023 by Kathy Fullerton
The customer service people are always helpful and kind. Lots of products to choose from and their customer loyalty program is worth signing up.
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February 2023 by Pat Ryan
Very excellent friendly service! Thank you for the great advice!
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October 2022 by Christine Finch
I love this store location! Very knowledgeable team, always have healthy options in stock for my furkids. Today I am home sick so I did an online order. It arrived within 2 hours! Top quality nutrition with educated employees. Five stars!
