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February 2024 by Madi Craig
I love my bank
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February 2024 by Dariusz Gordon
Great bank highly recommend!! Small bank with great large options for banking needs!
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November 2023 by Dave
Nearly all of the negative comments seem to be about parking. This lot has all the appearances of being a private lot unless you've never ventured outside the burbs. One complainer posted a picture showing no parking signs high up on the pole on either side of the spot and somehow imagined the signs didn't apply to the spot they were in??? Another leveraged a quick trip to the bank into a long parking session while they also went out for lunch??? People need to use more common sense.Finally, a big thanks for letting Paw-n-Play use the parking lot for their annual Howl-oween.
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October 2023 by Lori Seyfried
I had to go to this bank to pick up a new debit card as my old was had been compromised. I live 70 miles away. I picked up my card and walked across the street to have lunch. When I returned to the bank parking lot, my car was no where in sight. I thought it had been stolen! I went into the bank to see if they had surveillance cameras and was told my car hadn’t been stolen but was towed! I was told I should have told them I was having lunch!They should have asked if I was leaving immediately as my car would be towed if I wasn’t.
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October 2023 by Kelly Jones
The worst customer service I’ve ever experienced. Wouldn’t trust them to handle my business. Do not chose this bank!
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October 2023 by Michael Cole
Let me share the echoes that other people have shared on here. The parking lot is not clearly marked as private (see photos). I parked in a spot that there wasn’t a private parking sign and had my vehicle towed. I provide a service to the businesses in the area and I will not recommend they work with this bank. The bank seems to be having a nice scam with the tow company (?a client?). This is bad business. Some “Community Bank”!
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October 2023 by Kay Stanley
I have been part of the Arvada community for over 10 years and local to Colorado. We own several small businesses and really wanted to utilize more of a local bank. I would NEVER, repeat NEVER use this bank for anything. There is clearly no signage in this lot where I parked with my small children - needless to say they towed my vehicle on a Friday evening when getting ice cream across the street. Way to have a welcoming sense to such a beautiful community. I can’t believe they are still in business. I wish we could still be proud of this particular business in our community, but I guess not. Sad.
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October 2023 by ryan abts
Do not come here. They will tow your car within minutes if they believe your not at the bank. Bank is working with tow scammers. DO NOT BANK HERE!!!
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September 2023 by Kelly Delgadillo
The worst customer service I’ve ever experienced. Wouldn’t trust them to handle my business. Do not chose this bank!
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August 2023 by Mac Corliss
Jose the manager refused us service and his overweight tow partner work hand in glove at phoenix towing to get people on overpriced tow (legal in Colorado is 160 max you can look it up) I’m sure the tow company provides kickbacks. The cops refuse to help in Arvada. Locals were stating they work as predators in the community. Speaking with several witnesses they also will stage cars over at Harkins or in other lots which is also illegal. Arvada police need to investigate. It’s NOT civil, this is criminal.
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August 2023 by Mac Berg
Like many others, this business had my car towed from an unmarked parking spot within 20 minutes. New to Colorado, the signs were unclear, and a terrible welcome to the neighborhood. I actually moved my car from a marked “no parking” spot to a different spot, intentionally and preemptively. Apparently they can tow cars from unmarked spots. Shady business, and a disgrace to the neighborhood. Can’t imagine letting them manage my money.
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July 2023 by Brandon Zike
I just opened my account with this bank and the staff was great. They are very understanding and great to work with. The only issue I have is that the parking lot was full and there was no one else in the bank other than the employees.
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May 2023 by Elissa Quist
Within minutes of parking in a spot near the bank, my car was towed. The spot wasn’t marked as no parking. It was towed all the way to Centennial where I was charged almost 300 dollars. The bank employees were snide, rude and seemed to get a thrill out of this. They actually said they enjoy watching out the window, looking for cars that park in the unmarked spots and calling the towing service. If this is how they treat the surrounding neighborhood, I can certainly say I’d never bank there.
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May 2023 by Oxana Merkulina
I’ve asked many times to close my savings account with you and multiple personal bankers tried helping me and it’s still open. Instead you froze my checking. This bank is just trying to take your money and they don’t care about their customers.
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April 2023 by Tyler Neyland
Worst experience banking of my life.I repeat, do not bank with them, do not bank with them.You’re better off keeping your money in your sock drawer.
