Costco Vision Center is highly praised for its excellent customer service and helpful staff. Customers often mention staff members like Terry, Jason, Dillan, and Jessica, highlighting their professionalism, friendliness, and willingness to go above and beyond. For example, Terry quickly repaired a son's glasses in just 20 minutes, saving the day. Jason and Dillan are recognized for making customers feel like family, handling issues promptly, and fixing glasses efficiently, even when mistakes occur. The staff's quick and caring responses have earned loyal customers who appreciate their professionalism and genuine care. Additionally, the center makes it easy to access prescriptions and contact lenses, with helpful staff assisting customers over the phone and in person, often allowing for quick and convenient pickups. Customers also note that the center is capable and capable of handling various needs, such as fitting glasses or repairs, with a few mentioning that service has improved over time. Overall, Costco Vision Center is viewed as a reliable and friendly place with dedicated employees committed to providing great customer experiences. Its convenient location and efficient service make it a preferred choice for eyewear needs in the area.
Outstanding service..Glasses came quickly and the prescription is perfect. Frame adjustments were easily and well done.
March 2026
James and Tess were very kind and helpful with purchasing my new glasses and adjusting them when I picked them up. I am satisfied with the selection of frames that Costco has to offer and very happy with the cost and quality of my lenses. Thanks!!
July 2025
Terry in optical is hands down the best!!!! She came in clutch for my son who needed his glasses repaired before he left for camping she took care of us in 20 mins! Shout out to Terry for killing in the customer service !!!!!
