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September 2023 by JK Eastwood
The worst customers serves wvery u leave a messege to get called back they dont call back or u call and than they dont know how to answer there phone
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June 2023 by Veronica Varela
Great place, super customer service I highly recommend this place.
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March 2023 by ZoeMarie Musser
My family has been with Fidelis for over 20 years. The environment when you go in is always friendly. Never had a problem with them and they are very helpful with anything you need. I moved to a different state for college and during my time away they have always helped me and made sure my questions were answered. Absolutely love this bank and will be a loyal member forever.
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December 2022 by Cheri Kaser
We have had an amazing experience with Fidelis (Arvada location) and would highly recommend you contact them for any banking needs. We are starting a small business with life-long friends and needed some cash to get things started. Rebecca helped get us (and our friends) through that process in about a week and in the meantime she was able to help us consolidate some bills to make it all work. We are in a better financial position now than when we started. Working with Fidelis is giving us an amazing opportunity, and we are truly grateful.
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November 2022 by Cheri K.
We have had an amazing experience with Fidelis (Arvada location) and would highly recommend you contact them for any banking needs. We are starting a small business with life-long friends and needed some cash to get things started. Rebecca helped get us (and our friends) through that process in about a week and in the meantime she was able to help us consolidate some bills to make it all work. We are in a better financial position now than when we started. Working with Fidelis is giving us an amazing opportunity, and we are truly grateful.
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August 2022 by Daniel G. Ybarra
Best bank I've ever been with . During covid times, school and finding a job its been hard to make ends meet. They've been very patient with me and my loan payments .
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May 2022 by Joseph Gendill
Something has changed about this credit unions ATM usage that has really upset me. It now has a fee, which is really stupid because I can go to just about ANY other credit unions ATM and withdrawl money from their ATM FOR FREE. Even though I don't have an account with them and am withdrawing the money from my fidelis account. Yet, when I go to a fidelis ATM at my own branch, I'm changed a $2 fee for using their ATM. Even greedy US banks that are not credit unions don't have withdrawl fees when you withdrawl money from your account with them when using one of their ATMs. What the heck Fidelis?
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April 2022 by Branden Smith
I was working with Alex and Rebecca Rebecca completed out my learn for me Rebecca has been the most amazing when it comes to helping me understand my loan and take care of what is necessary to take care of my new car loan I'm very happy with the service I received and will continue to come back if you're considering a car loan go here 1st
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October 2021 by Joseph Gendill (St. Joan of Arc)
Decent place to bank, HOWEVER, it seems like their computer system constantly breaks. Leaving you in the dust, not able to make transactions or deposit money for days. Which is unacceptable specially when you have bills due.
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August 2021 by Kris-Tee Silverman_roomy
I strongly suggest you go elsewhere for your banking needs. I have been with them for 15yrs when they were Northwest united before it was called Fidelis. I have brought them a lot of business. They feel it is okay to be rude and belittling when they ask me to help co-sign a loan for someone. Very nice one day, super rude and off putting the next. They have little to no customer service. Constantly changing tellers like they can't keep people. Do NOT bank with them.
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April 2021 by Chris Scott
I have an issue with this bank at least two times a month and for some reason no one wants to answer the phones today would not recommend this bank at all last week when I went in the bank teller was extremely rude telling me what I need to do with my money very unhappy will be looking for a new bank soon
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October 2020 by cheryl phipps
I have been a customer over 25 years. Have always been customer oriented and professional.
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September 2020 by Kristi Campbell
I strongly suggest you go elsewhere for your banking needs. I have been with them for 15yrs when they were Northwest united before it was called Fidelis. I have brought them a lot of business. They feel it is okay to be rude and belittling when they ask me to help co-sign a loan for someone. Very nice one day, super rude and off putting the next. They have little to no customer service. Constantly changing tellers like they can't keep people. Do NOT bank with them.
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July 2020 by Sheery Moser
This place is the best place to bank!!! The bankers are all wonderful and So helpful. They even will help you if your handicapped! Never grumpy. I strongly suggest this credit union. Located in Northglenn. In with The church.
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April 2020 by Cody Collins
Great bank. Nothing but good things to say about this bank. However, the new "updated" online banking system is absolutely horrible!!! Definitely the worst online banking system I've ever used.