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February 2024 by Wendi Witter
Every time we come to this bank the people are friendly and helpful. It is never crowded so you can get in and out, and it is peaceful! I am so glad I get to bank here.
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January 2023 by Luke Johnson
Great bank, good rates low fees but most of all nice folks.
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March 2022 by Jen Jonson
I've banked here for 10 years. Service is consistent & solid. Occasionally its very busy but typically I am helped within a few minutes. Location is very convenient -- it's why I chose this bank years ago. Tellers are always courteous and it's always been easy to speak with a banker for new accounts/ account closing / account questions etc without having to make an appointment. I really appreciate just being able to stop by when I have time & get the help I need.
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February 2022 by collin kings
I called at 845 am before i made my trip to the location and my questions were very specific. Do you have no fee checking? A. Yes.Do i need a colorado mailing address to open an account? A. No all you need is an id and an ssn.So when i went in to deposit $20000+ in cash the first thing i was given was a form with an address required so i gave my po box and that was not good enough. So i told them ill just give my old address i do not live at and they then tried telling me they would run my credit which can not be done right now because i had to freeze my credit due to scammers in denver getting my ssn.So i l was told they would be refusing my business and i left. Congrats whoever i talked to on the phone... you are terrible at your job.I also got a very snotty attitude from a lisa siler in particular.
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November 2021 by Gregory Burger
Beggars and vagrants in the parking lot. Unacceptable in an era where businesses are pleading for help. Will not do business here until the issue is resolved!
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September 2019 by Bishop Hahn
Very nice and busy but helpful everywhere
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October 2017 by JAKE's Toy Box
Rare occasion to use our business account endorsing another business but, with First Bank we'll make the exception. FirstBank maybe leading in areas of technology however, stop into a branch and experience the always welcoming people that are also very helpful. FirstBank has clearly demonstrated value beyond the numbers to us!
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September 2017 by Let Sandoval
Went to Deposit cash to my daughters account today. Asked if the deposit could be expedited so she could have access immediately. Was lied to by the assistant manager, Kara! She said it wouldn't post til Mon! What a shame! She just wouldn't expedite the process like others have done! I'll be talking to her boss on Monday!
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March 2016 by Brian Fox
Banked with the bigger national banks for years, made the move back to FirstBank and could not be happier with the staff. They will know you by name and go above and beyond to be of assistance.
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September 2015 by Cleaning Denver CO
Just moved to the neighborhood and went to this branch. Was very impressed with the service I received. Lucy Gomaunov is very experienced, knowledgeable, and trust worthy, fast and professional. The customer service is superb and exceeds anything I've experienced with the other branches. 5 star!!! Highly recommended!!!
