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April 2025 by James Garcia
I started it working on my taxes from home with the app. it states if you file from home with a tax expert cost is $60 so that’s how I started to file.now they had some questions. I went in to the office to answer them and bring in all the documents just in case. They took me back there to talk to one of the tax representatives and since I followed them back and sat down and went over everything that was already done on the app they hit me with since I came to the office everything I did on line was useless to them and the price went from $100 to $400 cause I followed with them in person, but as you can see in the pictures, it says how I am filing with the tax pro from home and the person I filed with a tax pro from home with is the same person that was in the office. Basically anything to get a dollar from people can’t even hold up to their own promos are just common sense that everything was done online, but they wanted to charge me in person prices.
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March 2025 by Austin Murphy
Had some issues with Michelle. Not very knowledgeable, lots of attitude, and made her opinions very clear on electric cars when nobody asked.
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November 2024 by Ifi Haver
Lots of obviously fake 5 star reviews. Absolutely avoid this H & R location. They charged my elderly relative entire $300 refund for preparing the simplest possible return that probably took them 10 minutes to complete. Apparently credit card info was stolen as well because bogus charges occurred immediately afterward.
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September 2024 by Jåmes
I will definitely NEVER use this company to file taxes again. They did not upload my taxes into the application so I asked for an email and they will not email it so instead; I had to make an appointment and they charged me just to get a copy of taxes that they didn’t provide. This is ridiculous
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February 2024 by Tonya Sperry
Really good at what they do very friendly
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August 2022 by Jordan Cave
I should have just filed my own taxes. The service is awful, our tax advisor Bruce Neely is one of the least friendly people I've ever talked to, and for the money we have to pay for the experience we've had, I expect a lot better.
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April 2022 by Jeannie Day
Bruce Neely was just amazing!! So professional, funny, and friendly!! Honestly, the best tax preparation ever!!
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April 2022 by Mary Ann Nimmo
I've used them in the past and always been satisfied.
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April 2022 by Craig Banks
Doesn't honor appointment times.
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April 2022 by Dave Brown
very courteous and knowledgeable
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February 2022 by Bret H
I have been filing my taxes with this HR Block location for many years. This year I was informed about the refund advance option. Finances have been tight and I could really use my refund early so I gave it a shot. It turns out that the refund advance I was qualified for was just over 10% of my federal refund amount. Thinking that a mistake must have been made I went back to the office and asked about it. They could do nothing to help me and told me to call the number on the back of the debit card they had given me earlier. I did so and sat on hold for 30 minutes before it gave me the option to have them call me back. Another 30 minutes later I got a call back and the man I spoke with had no information at all. He continuously became frustrated and put me on hold. Even when I requested to speak with a supervisor I was placed on hold then the same guy picked up. I repeatedly asked for the supervisor and was never transferred to the supervisor. Finally he gave me a number he clamed was to the refund advance denial department to get me to hang up. The number had no information and basically said to wait for the refund.Long story short, Don't do the refund advance.
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August 2021 by E. L.
Ginger is the best!
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August 2021 by Sarah Shupe
Great service!
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April 2021 by Wayne Parrington
it was very painless to get my taxes done
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April 2021 by Bruce Medina
My tax professional left us in the middle of our filing
