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February 2024 by Tonya Sperry
Really good at what they do very friendly
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August 2022 by Jordan Cave
I should have just filed my own taxes. The service is awful, our tax advisor Bruce Neely is one of the least friendly people I've ever talked to, and for the money we have to pay for the experience we've had, I expect a lot better.
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April 2022 by Jeannie Day
Bruce Neely was just amazing!! So professional, funny, and friendly!! Honestly, the best tax preparation ever!!
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April 2022 by Mary Ann Nimmo
I've used them in the past and always been satisfied.
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April 2022 by Craig Banks
Doesn't honor appointment times.
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April 2022 by Dave Brown
very courteous and knowledgeable
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February 2022 by Bret H
I have been filing my taxes with this HR Block location for many years. This year I was informed about the refund advance option. Finances have been tight and I could really use my refund early so I gave it a shot. It turns out that the refund advance I was qualified for was just over 10% of my federal refund amount. Thinking that a mistake must have been made I went back to the office and asked about it. They could do nothing to help me and told me to call the number on the back of the debit card they had given me earlier. I did so and sat on hold for 30 minutes before it gave me the option to have them call me back. Another 30 minutes later I got a call back and the man I spoke with had no information at all. He continuously became frustrated and put me on hold. Even when I requested to speak with a supervisor I was placed on hold then the same guy picked up. I repeatedly asked for the supervisor and was never transferred to the supervisor. Finally he gave me a number he clamed was to the refund advance denial department to get me to hang up. The number had no information and basically said to wait for the refund.Long story short, Don't do the refund advance.
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April 2021 by Wayne Parrington
it was very painless to get my taxes done
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April 2021 by Bruce Medina
My tax professional left us in the middle of our filing
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April 2021 by phil james
friendly service,helpfulness
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March 2021 by Katie McBride
Mr. Lasater was very helpful! It was a pleasure doing business with him.
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March 2021 by Chris Sutton
Because I had an excellent experience, and I will definitely be back next year
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March 2021 by Linda Villano
Very nice. Felt very comfortable.
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March 2021 by Mikalena Hutchens
The gentlemen that helped me out went above and beyond to be helpful with some difficult circumstances that was going on with trying to file my taxes
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March 2021 by Mike Boley
you did a good job
