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October 2022 by Shelley Meadow
A person could honestly not ask for a better agent! She is truly a blessing and truly cares about you as a person! You are in the best hands! ??
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September 2022 by Glenn DeBell
Expect excellent service when dealing with Kim and her team. She has met all of my insurance needs including my collector vehicle needs. Always prompt and knowledgeable results for her agency.
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September 2022 by Jill Meador
Have worked with agency for years, most of my adult life. They take excellent care of us, with very thorough, personal attention.Recently I was the victim of a car accident. No matter when I called or who I talked to, they were patient, kind and knowledgable, both about my options and the details of my circumstance. Can’t recommend State Farm and this agency highly enough.
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September 2022 by John Korthuis
It’s a pleasure when you can call a company and actually get a person on the phone and also the level of professionalism and getting questions answered and help with multiple items on the same call and they’re all resolved. This is one of the best companies I have ever worked with. Thank you Kimberly Wood and crew!
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August 2022 by Henry Hartung
Fantastic service, customer care and saving money too! In addition to always being very responsive and helpful with my changing insurance needs, Kim helped me save over $100 per month between my auto and home insurance. Thank you!
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August 2022 by Sarah Burgett
Lisa is very efficient and professional. She handles our home and auto policies and we are confident in her knowledge. Would highly recommend this agency.
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January 2021 by Jill Meador
I was recently in a car accident, and State Farm has exceeded all my expectations in helping me. Both Diana in Kim’s office AND the national call-center people. I have yet to actually talk to someone at the other insurance company (the insurance of the person who caused the accident), and State Farm has already worked through a tow, rental, med pay, a settlement on the totaled vehicle and help getting going with a replacement. I feel cared for and taken care of, good service is so hard to find these days! ...A++
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November 2019 by Charlie Memmer
Kim and her team are very knowledgeable and polite. The customer service is great. They are there to actually help with all of my questions and concerns. I didn’t feel like they were forcing any coverage or policy on me I didn’t need but rather show and explain where I had some possible lack in coverage. They definitely seem to look out for their customers!
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November 2019 by Scott Siriano
I spoke with Kim on the phone twice while I was searching for an agent, and her attitude went from brief and disinterested on the first call to PISS POOR AND RUDE during the follow-up conversation a week later. After the disrespectful, arrogant, "PUSHY SALESWOMAN" treatment on that second call, I found a new, mature agent. A two year-old is more professional than Kim Wood.
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November 2019 by Josh Gaines
This office is fantastic. You don't get any better service than Diana, Katelyn, and Kim. They are all very knowledgeable and give you coverage options to protect you and your family.
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November 2019 by I Avila
Our family was passed off to this agent after our longtime agent retired. Our bill goes up every month and there's no real explanation included as to why. We had a claim months ago that was mishandled twice and even after talking to this agent's assistant four times, it still has never been properly resolved. Emails to the agent herself have also never been answered.The policy is under another family member's name.
