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January 2024 by Jim
Had a great time finding what I needed with scott-ny in tools. Very helpful in finding what I needed and took time to make sure I was satisfiedThanks again for the 5 star service
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January 2024 by Dawson Griesch
Got what I needed but store was super messy, not many stuff, stood in line for over 10 minutes waiting to check out cause there was no staff only self check out
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January 2024 by Eurofins GabeO
Badly managed store
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January 2024 by Matt L.
Ordered a grill that was in stock but needed to be assembled. The customer service desk said their technician comes in on Tuesdays to assemble their grills. After checking in for 3 weeks with the explanation that it should be ready next week, I cancelled, went to another Lowes and picked up the grill assembled the same day. This Lowes unfortunately does not seem to be run or operated well.
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January 2024 by Elsa Vigil
Lowe’s it’s the worst place specially the one in Aurora on Havana Street people please don’t go here they don’t care about their customers. I spend an hour waiting for some buddy to come and help us with flooring. We told employees four times we needed assistance. There were just passing ignoring, standing around and not wanting to help the customer at all. I guess they don’t care about their customers never ever coming to this place again had to go to Home Depot first thing they say at home depot is there something I could help you’re looking for and definitely went and bought my flooring there
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January 2024 by Randall Brethauer
Tried to ask an employee to get something out of the upper rack and he just completely ignored me. Found out from someone else that the first guy is deaf and doesn't sign. Don't know why he would be on the floor where people need assistance.
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January 2024 by Patrick Hannon
If you are buying major appliances, I strongly suggest going through Lowe’s. As it turns out, they are one of the few companies that does not outsource delivery. This may sound trivial, but it’s a big deal. The Lowe’s customer service, sales, and delivery teams are excellent.Check out my reviews of Best Buy Belmar (Colorado) for comparison.After weeks of frustration with Best Buy, I turned to Lowe’s after a friend mentioned that they do their own delivery. We had a hiccup with the first washer/dryer dented upon arrival. I wasn’t thrilled, but understand that these things happen. The driver was apologetic and immediately tried to make things right.The second attempt at delivery was two days later and I give the delivery guys a lot of credit. It was a difficult maneuver and there were issues that I won’t get into, but these guys were great. Super patient, willing to get creative, and honest.I had to call customer service due to the damage and to reschedule haul-off of old equipment. Everyone I spoke with was very professional and actually helpful. Good people.Lowe’s now has a new customer for life. Thank you all!
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January 2024 by Denis Duchesne
Poor service
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January 2024 by Delmar Oldsen
Never ever shop at Lowe's for a washer dryer if it's broken you'll be lucky to get your money back those will say they got it back but where they ship it from will say they haven't got
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January 2024 by dugi303
I was actually surprised by how much I liked shopping here. Had kind of a department store feel to it. And a different selection than home depot. Home depot feels crowded, and crammed. This Lowes store felt open. Hard to put in words, but I recommended shopping here.
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January 2024 by Michael Babb (UltraSouls)
I’ve been to this store several times. Unfortunately, they have the worst customer service of any Lowe’s I’ve been to.The returns desk people are less than helpful and not forthright with information.Moreover, good luck getting anyone to actually check you out at a register. I’ve never seen a cashier, only self help lanes that you have to wait in line for.,,
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January 2024 by Maira Chavez
I guess everyone goes fridge shopping on a Tuesday. While the store was busy, Blain was super calm and patient. He was caught up with a few clients and made sure to call for help. Charles was called to assist me, and boy is he a gem!Thank you so much Charles for making a headache day run smooth!
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January 2024 by Michael Osborn
They definitely have more variety than other big box stores! I found a specialty item on their shelves. Finished a job early
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January 2024 by Kyle Patrick Lewis
This place has the food dude & for decent prices too.. idk if that applies to all you coupon junkies out there tho tbh, but fr not bad at all
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January 2024 by David Brown
It’s a big box DIY store
