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February 2024 by Maggie E.
I have been a customer of Midas on 12190 West 64th in Arvada for YEARS. I have never had an issue with them until now. I have to say the Manager at this store needs extensive training in customer service and keeping his word. I took my Liberty in for basic maintenance; an oil change, rotating the tires and a transmission flush. Next thing I know I get a call that I needed back brakes, a new radiator, and I had leaks that needed to be fixed. I said ok fix what needs to be fixed because I TRUSTED the place, as I stated before I have been a customer for years. I got my jeep back the next day only to have to take it back because it had a real bad leak this time. The manager paid for the labor, which I thought was fair, to fix this new leak. I get my jeep back and as I am leaving work it just stops. I call Midas and the manager sends the mechanic to me. Long story short my jeep had to be towed back to Midas because my motor was blown due to a timing issue that resulted from the last leak being repaired. I had to rent a car at my expense. I asked if Midas would cover my rental and was told that they covered the tow and the engine. By rights they should they are the ones who blew my liberty's engine to begin with! That manager had my jeep parked in the lot while he waited for this tool or that tool to check the compression on the motor. He promised to keep me posted "at least" every other day. He did not call me to keep me posted. He then called and says " you aren't going to like what I have to tell you, but your motor is blown". Again he said he would call with updates regularly which he did not do. He said that the shop would pay for the motor and the installation. Three weeks it has taken to get my car back, meanwhile I am STILL paying the rental car fees. Mind you I am NOT the one who blew my motor. Non of this was my fault. I have spent close to $1000.00 on rental car fees AFTER spending almost $3000.00 on the initial repairs. The liberty is home now, it is smoking, hopefully it is just burning off oil spilled, but I am not going to hold my breath. Beware of Midas on 64th, behind subway in Arvada, Colorado.
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February 2024 by Ramona C.
I would give 0 stars if possible. I took my car in for an oil change, because I had a coupon! DONT go there! Especially if you're a woman. They said I need repairs that would cost $8500. Ridiculous. I took my car elsewhere for an oil change and they checked everything and my car did not need repairs for $8500.
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February 2024 by Tracy Bugielski
Always so helpful! Matt is awesome! I always go here for my alignment and this morning he filled up my tires as I was rushing to get to work.
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January 2024 by Michael Rothenberg
Ben & Daniela were great. Thorough with explaining the issues with my car and helping prioritize my needs. Prices were fair for Arvada as well.
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January 2024 by Jake Glassmeyer
Techs didn't do what I originally asked when I dropped it off which was to install a new tire on one of my wheels. Also they installed new ball joints after I told them I recently installed new ball joints on the car, which was unnecessary because the ones I recently installed had less than 3000 miles on them. Techs also left stains in my car when they gave it back. Not very happy overall. Matt is the only redeeming quality here as he seems like a nice guy who works hard.
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January 2024 by Dustin c
Matt helped me out, great experience.!
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January 2024 by ella vandamme
Matr and DAnielle took great care of me. Awesome service. Will be back.
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January 2024 by Elizabeth & Mitchell Battilla
Great service and honest opinions. I brought in 88 4Runner I just finished restoring. I knew the alignment was off and they told me what should be replaced before they aligned it. I am I DYI guy and appreciate the expert advice. Matt was a great help and asset to this company/location, I will be bring our business vehicles here for service in the future. Thanks
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January 2024 by M. Schmidt
I have struggled to trust this Midas in the past and since I know there is new management I gave them a try but I’m still leery about the work
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January 2024 by Andy Mauro
Matt and team were great to work with. What started as a simple flat repair has resulted in me bringing my car here for all my mechanic needs
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January 2024 by Kristen Drake
My son parked his truck in the high school parking lot and was hit by another student. The tire stem was broke off and deflated the air. We popped the tire off and drove it to Midas where they found a replacement stem/valve and replaced everything for free. Very nice and helpful.
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January 2024 by linda vigil
Great service!!!
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January 2024 by Mike Quartuch - DNR
Matt and Daniella were amazing! I’d recommend this Midas to anyone.
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January 2024 by Justin Sweney
Have been over here several times - always very helpful and professional.
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January 2024 by Rebecca Siegler
They were so helpful when my taillight went out. Thank you Midas!
