Optum Primary Care in Arvada has received a mix of positive reviews highlighting the quality of care and professionalism of its staff. Many patients praise the office's efficient and courteous management, describing the staff as wonderful and knowledgeable. Several reviewers specifically commend Dr. Zachary Shpall for being a caring, genuine, and attentive doctor who listens carefully and has his patients' best interests at heart. They express gratitude for his expertise and hope he remains with the practice. Other patients share similar experiences with Dr. Hector Frisbie, noting his knowledge, thoroughness, and excellent bedside manners. He takes the time to explain issues clearly and addresses questions carefully, making patients feel cared for and understood. Overall, the staff and doctors are described as attentive, friendly, and professional, creating a positive environment for healthcare. However, some concerns about communication and website changes were noted, such as unclear office hours and limited options for contacting doctors. Despite these minor issues, many patients highly recommend Optum Primary Care for its caring staff and attentive doctors.
