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December 2023 by Chasmyn Parker
Very rude and not helpful. I had a few questions while I tried to work the self service printing. The guy I asked told me I wasn’t supposed to be using it and that all walk ins will be 2 days waiting time but didn’t give me any information and never looked up at me once. Very rude and it looked like he was the manager of the store. Acted very annoyed with me simply asking if someone could help me. Will not return
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December 2023 by David Walsh
Young man who helped me with ordering printer cartridges was wonderful. We both enjoyed reminiscing about "Old School" NBA, players and teams. Makes actually visiting Brick and Mortar worthwhile!
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December 2023 by Stephen Paolini
Excellent customer service! Great experience with this store!
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November 2023 by Sarah Jylkka
This Office Max is wack. Unfortunately it's the closest one to my house and I come by often to use their print center. I mostly do self-service BUT there are usually a few employees in the store that sit on the other side completely ignoring the print center even though that's the busiest section during the day time. Their machines are always running out of paper, jamming, low on ink and you have to walk all the way to the other side to get an employee to help and they usually make a big deal about how they can't help because it's "self-service"....helping with jams and low ink is basic maintenance and EVERY time I am in there I see this play out for at least one person. There are a lot of seniors that come in that need help understanding how to use the machines and I've often helped other customers because the employees are somewhere else. The employees often blow off questions from seniors and Spanish speakers or only help them halfway and then walk away while they are still confused. Their print desk is also randomly closed without notice so if you need desk help you may come in during hours and find out no one can help you. One night I came in to print and there were two employees loudly talking about what's happening in Gaza at the cashier counter while I was in the print center. I heard their entire offensive conversation while both printers were offline and then the last one jammed. No one came over to help. I had to walk all the way over to ask for help and then the employee implied that I had somehow jammed it and rudely asked to know what size paper I was trying to print. When I told him regular 8.5 x 11 he seemed annoyed.There are a few nice employees here which is why the 2 stars, but get some freaking people to help customers in the print center or at least pay attention enough to see when someone is struggling. Also, this is Colorado - putting the printer instructions up in English AND Spanish is such a basic accommodation and I'm shocked that it hasn't been made yet. Would save a lot of trouble and help your customers feel cared about at least a little bit.
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November 2023 by Terry Sanchez
Very helpful and great value on items purchased
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October 2023 by Elijah Barnes
If I could leave less than a star here I would. I needed to print something simple and none of their machines were working for me. The manager and employee working both blew me off when I asked for help. This place is the absolute worst.
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October 2023 by Margaret Klein
Easy to get to and easy to find supplies. I was searching for printer ink. Great customer service!
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October 2023 by millicent valdes
They always have just what I need and the staff is always very helpful!
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September 2023 by Brian Mapes
Annika, Carol and the store manager wonderful to work with.
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August 2023 by J. Clayton
Just want to give 2 thumbs up to Ethan in the print department. I asked for reproductions of some papers with little colored graphics in the corners. The job came out perfectly! It is hard to distinguish the original from the copies. THANK YOU SO MUCH ETHAN.... for your craftsmanship and positive attitude.
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August 2023 by Gerald Gold
Ethan was outstanding in helping us print our project. He was also very personable.
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July 2023 by Erik Bagley
Good selection. Friendly staff.
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July 2023 by Andy Young
Annika provided exceptional service, anticipating needs I hadn’t considered and addressing useful workarounds.Top Notch!!
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July 2023 by cindi kotrc
Great experience everyone was so friendly
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June 2023 by sevenson shelton
Called here to get corporate number, and they gave me the wrong number on purpose
