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May 2021 by Dan B.
Conclusion: I like this place. A fenced and password-protected property with a good sized (and weather-protected) loading dock, clean, well lighted storage units, great employees, and very competitive pricing. PRO: I can't say enough good things about Josh and Kylie, both of whom are smart, energetic, and completely customer oriented. They're on your team and do a great job of both listening and communicating. I don't know that they'll make careers of StorQuest (Josh is a gear head...engines are his passion), but whoever hired them lucked out to find such great employees. Having rented storage units from a total of four facilities in the area, StorQuest's loading (and unloading, natch) bay is far and away the best of them. Three spaces wide -- really wide -- and probably forty feet deep, you are completely sheltered as you move your stuff and and out of the place. Since you need a password to get through the gates, the sliding doors automatically open during business hours, when someone at the front desk has an eye on you. (I'm sure the cameras record activity the rest of the time.) They are also very price competitive and won't raise your rent on you after just a few months (unlike another place that will go un-named at this time). The facility is fairly new and very clean. Despite being surrounded by wild grassland, including a massive colony of prairie dogs, I did not see any evidence of rodents inside the building. CON: So why four stars? First, as noted by a 1-star reviewer, the gaps around the tops edges of the storage units do little to engender confidence that your neighbor couldn't steal something. 2) Extremely sloppy lock tolerances leave you feeling that anyone with even a screwdriver could probably defeat your lock. (To clarify: I don't think anyone has stolen anything from my storage units.) 3) I don't like that they make you buy and use their locks.
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December 2020 by Christine M.
We are waiting for our home to be completed in Candalas, which is taking longer than we planned. We had a horrible experience with our movers and had to get our stuff into storage as quickly as possible. This place was absolutely amazing. So accommodating, nice and professional. Loved being able to store our stuff inside. Would highly recommend.
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November 2020 by Julie L.
THEFT!!! We moved into an Arvada, CO unit in June after reading positive reviews. The facility was recently built. At first the place appeared clean but after 3 months we often found the bathroom and hallways were never cleaned. Half of the people don't wear masks even though there's a big sign requiring masks inside. I've never seen anyone patrolling or cleaning this facility). About two weeks ago I noticed several younger seemingly homeless people living out of their vehicles spending a lot of time in the parking lot. Then 7-10 Days ago someone broke into our unit by climbing to the top where there are 1.5 foot wide openings leading into all the units. They stole a few small Items and ruffled through suitcases and boxes. Arvada police came, took fingerprints and filed a report. We tried the whole day to get in contact with the district manager. The attendant working there, nice but not very experienced, just told us to file an insurance claim. We moved out of the unit the following day as the day we discovered the theft we saw many unsavory characters roaming inside de facility. Some looked like addicts and were clearly homeless as their trailer was still parked there the following day and they were still roaming around the hallways and hanging out at the parking lot, preparing food in their unit. There were food wrappings and trash in some of the hallways. There is only a security camera outside the main door which anyone can access and by the elevators but in none of the hallways. Nobody offered to look at the security footage and help us in any way. We had to pay for a new unit somewhere else, get a rental truck, plus I lost a full day of work wages . When the district manager finally got back to us he only offered us a 26 dollar refund! This place is unsafe and borderline disgusting, do NOT get a unit there unless you want your stuff stolen.
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June 2020 by Chris E.
Great experience - Jeff was friendly, proactive, and informative throughout. Great location, bright & clean - highly recommended!
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January 2020 by Melanie S.
Very friendly staff. Easy process getting everything set up. The building is very clean and well lit. I love having a unit inside and the price is right!
